Absolutely the worst service department! Take my advice and choose another GM dealership for any service work!!!

This review isn’t about the dealership but it’s about the service center I have never been to a mechanic where my car was worst after taking it to them then before I took it! They charged me 1222.00 to fix my car and as soon as I drive it home the car almost catches on fire! Then I had to get it towed back to them and now they want me to pay more money when they messed it up more!I will never come here again and I don’t recommend anybody to go

I took my mother's 2017 Equinox for a Virginia state inspection, as it is free if you bought the car there. We had a 1:00 pm appointment time. we arrived about 12:50 pm, and the car was not taken in until 2:25 pm. About 20 minutes later a service representative came and told me in order to pass inspection we would need to replace both windshield wipers at a cost of $35.00 each. I agreed to this and the total came to $88.41. I had more of a problem with the waiting time than I did with the cost of the wiper blades. I was called the day before to confirm my 1:00 pm appointment. This is an extremely unacceptable wait time for a state inspection that only takes 30 minutes at the most. I understand the mechanics have other vehicles. I was told that my 1:00 pm appointment was a check-in time, and I was there before that. Being former military when I am told to be at a place at a specific time that is where I am, that is the purpose of making an appointment. This is no reflection on the service members who made the appointment, nor the gentleman who assisted me, and I let him know it was not directed towards him. The service department management team needs to do a better job with assisting customers when they bring their vehicles in for service, mechanical work, state inspection or other service. A state inspection is needed throughout the year, so it's no surprise that this is a request from day to day. DeLarris C. Powell

I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.

I never went to a dealership where I felt like I knew the team for years. My salesperson James Ackers work with diligence and persistence to match the proper car to us. We greatly appreciate his inviting personality and smile. I went home with the biggest smile when purchasing my first car that fit me . Thanks again to the professional salesperson, manager and Financial Dept on there great work,

From my first email inquiry to my final purchase, this was the best car buying experience I've ever had. The staff were friendly, knowledgeable and straight forward with any questions I had. James, our salesman, was so easy-going and made the experience completely stress-free. Couldn't be happier with my new Malibu.