115 Regency Park
O'Fallon, IL 62269
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I received a free oul change in recognition of Teacher Appreciation Day. Excellent customer service all the way around. I teach in Illinois, but I love in Mo. I received a good quality service check to include the oil change. Recommendations were made for my vehicle, and I wilo be returning g to Auffenberg for future oil changes and service to my vehicle. Thank you!
Had oil change and tire rotation while I waited. Was treated very respectfully and professionally. Very timely work
Dealership and salespeople were great to work with. My salesman was great thru the process of buying the truck. Finance did a great job of finding the best rates and terms for me. A+
The gentleman, Mark, who checked me in was friendly, professional, and well informed. Despite being quite busy, he remained calm. Joe, the driver who returned me to my home and then came back to get me and took be back to Auffenberg’s was also friendly, courteous and a VERY good driver. They both provided excellent customer service. This has not always been by experience with the service department5 at Auffenberg’s. I appreciate all these individual’s did and the great customer service they provided.
Always a pleasure to have service work done at this dealership! Very friendly professional and knowledgeable service staff! I will definitely continue to have my vehicle serviced here! Thank you Auffenberg Ford!
Great service, the employees were friendly and very helpful in explaining the service options for my vehicle.
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