I recently purchased a vehicle from Chris Crain and worked with Torin, who was fantastic. He went above and beyond us in every way possible. He was incredibly helpful in answering all of my questions. It did not matter how busy he was, he still made me feel so important. He was very patient, understanding, and caring. I highly recommend Chris Crain & his team. Everyone there was extremely kind to us from the moment we arrived until we left. I wish I could give more than 5 stars because Torin and the Chris Crain team deserve it.

Service department is VERY unhelpful, rude and condescending!! Does as little as possible for the customer and tries to charge you for things that are covered by WARRANTY!! Never coming back here! I'll drive another 60+ miles to NOT HAVE TO DEAL with them again!! Don't even want to give them 1 🌟 Talks down to me and acts like she is better than me. I'm sorry for making you DO YOUR JOB!!

My jeep is my best friend had her since she was brand new my jeeps name is Littlered THE Bassett Mobile. I had raised basset puppies took them into vet for shots and a lady told her daughter to look over at pass side of the red jeep to see the little Bassett puppies. So that's how my Littlered jeep got her name. I am really picky who works on my jeep no I don't beat her to dead either in fact had people come up to me want to buy her.

So I purchased a used truck from this company recently very impressed with the sales representative I worked with. As well as the management they were all very friendly. Didn't get alot of budge room on the total cost of the vehicle but they worked with my situation perfectly. The representative wasn't out to make a buck and had my back through the entire process. Thank you Walter Winston for having my back. On a separate not the next day or so I noticed the driver side rear door lock was broken and needed fixed. The truck also needed it's alignment looked at. The staff were quick to honer the warrantee and at no charge started working. Full marks for that, the service representative was amazing and very nice. The repair has taken longer then expected and is irritating since I just got the truck. The diagnostic in my opinion as a mechanic took way to long, the part could have been picked up by an employee vise having it shipped when it is currently located close to the dealership. Haven't received the truck back yet so hopefully everything on that front is golden. But regardless thank you to the service rep who assisted me you are amazing.

The service was great and the staff was friendly and helpful as always. I waited for my car this time and i was sursprised at how quickly they were finished.

Averie is a cool chick at the service section was very helpful made things go smoothly when my grand caravan needed a new radio. Promote at once!