What Others Say
DO NOT PURCHASE HERE. Called and spoke with Cory. Let him know that I was about 2 hours away and would be stopping by to look at the 2026 Audi RS7 that they were showing in inventory.
I show up at the dealership and walk in. No help at all. No one approached me, nothing. After 15 minutes on the showroom looking at the car I was interested in I walked up to the service counter to get help from a salesperson. I had forgot Cory’s name. But, after a couple minutes Cory walks out and greets me. We are standing next to the Audi I am interested in purchasing. And I am honest and let Cory know that I am looking at one in Tri Cities and Tacoma. That this is a remission gift for myself and that I was going to leave a deposit the following day for the one I decide to purchase. That I would e-sign and have someone drop off funds and pick up the vehicle that Monday. I was so excited.
At no point did Cory grab the keys or attempt to show me the 153,000 car, didn’t tell me things about the car, NOTHING. About 5 minutes later Cory comes back out and presents me numbers for the car. I ask Cory where the keys are? He tells me they are in the sales office. Shouldn’t he have brought them with him? He presents me numbers of 154,000 plus tax and license. Again, at no point did he bring keys to show me the car, open the car, talk about the car, NOTHING. He just asked for 154,000 plus tax and license for a car I apparently didn’t even deserve or have the right to look at.
My response was that this is ridiculous. You want me to spend that kind of money and you don’t even open it for me. And I asked Cory. Was it your plan the whole time to waste my time? Cory’s response was “Yup”
So, if you’re looking for a good unforgettable experience where you are treated with respect. Find another Audi dealer. But, if you want to be treated worthless crap go to University Audi in Seattle.
Another great experience with Zoltan Gyorki, Audi’s fabulous brand specialist! We have bought four cars from Audi Seattle, three from Zoltan in the last year. Zoltan is simply a pleasure to work with, has repeatedly exceeded our expectations, making sure we got the best pricing and the exact car we wanted. He is patient, personable and thorough. He is very knowledgeable about all things Audi and has great travel stories! Could not be more thrilled with our interactions with him and our new cars. Highly recommend working with him!!
A Smooth and Enjoyable Car Purchase Experience at Audi of Seattle
Recently, my wife and I had the pleasure of picking up our newly leased SQ5 from Audi of Seattle. This marked our seventh Audi purchase from this exceptional dealership, and each experience has consistently exceeded our expectations.
Our salesperson, Jon Pollock, was instrumental in making this transaction seamless and enjoyable. As always, Jon demonstrated his exceptional customer service skills, attention to detail, and unwavering commitment to meeting our needs. His expertise and genuine care for our satisfaction set him apart as one of the finest car salespeople I have ever encountered.
The SQ5 was meticulously prepared for our pickup, showcasing Audi's dedication to delivering a premium experience. The entire process, including the return of our previous leased Audi, was handled efficiently and without any hassle.
Once again, Jon Pollock and Audi of Seattle have proven their unwavering commitment to customer satisfaction. I wholeheartedly recommend Jon Pollock and Audi of Seattle to anyone seeking a premium car purchase or lease experience.
Thank you, Jon, for consistently providing exceptional customer service. We are delighted with our new SQ5 and grateful for your expertise.
We had an excellent experience trading the 2006 Acura MDX with a 2019 Audi Q7 - very professional staff and zero pressure sales team - the pricing was excellent and reasonable. The staff is professional and personable. Working with Jamie Cheng was a great experience. Overall, the best dealership we have worked with in the last 10 years.
I purchased a Q5 through Mike Kingma at University Audi Seattle and every time I’ve visited the dealership, it’s been a positive, welcoming, and first-class experience from start to finish! I highly recommend requesting to work with Mike Kingma if you’re looking for a 5-star+, top-notch experience where expectations are vastly exceeded. Mike has been providing Audi Seattle with over 40 years of reputable and meticulous customer care, doing everything seemingly possible to ensure the experience commensurate with the Audi name. Thanks to his resolute customer-centric dedication, continuous and transparent communications, and practically immediate responses, I adamantly recommend choosing Audi Seattle for your next purchase! Mike Kingma over-delivered on Audis commitments and I’ve never felt more valued as a customer. Thank you for the fantastic experience, Mike!!!
We had leased a 2019 Audi during a very stressful time in our lives. We realized that we had made a mistake in leasing and attempted several times to work out a deal to get out of the lease. 2021 arrived and car prices went through the roof. We decided to contact Jaime at University Audi again and he informed us that we could return the car 11 months early at no charge (this was a win for us because we wanted out). We arrived and Jaime was quick to get the keys and rush us out of there. we went inside and he went over the car quickly and said that we were done... It was really strange and we asked to get something in writing because there was nothing that said we signed off to end the lease. Jaime left and then came back with an "End of Term Vehicle Return Receipt" and he had signed it for us. He was happy to rush us out of there and was bragging to his co-workers about how he was able to acquire the Q7 that he had a customer for already. It was very unprofessional and just felt wrong on so many levels. It takes hours to enter into a lease agreement and then it's like a joke to leave it. They were happy to make $10K+ on the new deal and we were just unimportant nobodies to them. It is not a good look for them and I won't shop there or recommend them to anyone.