1051 West Webster Avenue
Winter Park, FL 32789
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No communication Haven't bought a Volvo from them since they never had what we wanted at the time but serviced 4 of our Volvo's while under warranty, our latest one is just out warranty and I had contacted the dealer's service department multiple times trying to get a service quote and no answer.
Oil change yesterday. The engine cover was not secured again resulting in a mishap on the freeway home. They credited my payment for the oil service and replaced the cover but we don’t ever want to go back. The oil change included a supposed inspection the service rep claimed when we first picked up our car. Buyer beware.
This is the 3rd Volvo I’ve purchased from the Volvo store of Winter Park. My expert sales associate is Nelson Mateo. He knows exactly what I wanted in my new Volvo and took care of every detail. Amazing experience working with Nelson, Ian and the whole team.
Worst auto dealership in FL… Lying parasites… The largest operating scam in Winter Park VolNo!!!
Buyer beware! I absolutely would not recommend this store. The finance manager does not return calls after several messages and weeks of waiting, the extremely rude and unprofessional receptionist who literally hung up the phone on me and would not take another call and the complete disregard for customer service all around I'd say take your business elsewhere. I will not be keeping my business with Volvo of Winter Park.
If looking to buy a Volvo , ask for Chris Palmer. Chris is exceptional! He is very friendly, knowledgeable, patient, and available. He also offered me a great deal!
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