Do not buy a used car from this dealership. First, they tried to add almost $4,000 in extra accessory charges on top of the advertised price. Before driving over 80 miles to the dealership, I specifically called ahead and asked whether there were any added packages or accessories. The salesperson clearly told me over the phone that there were no add-ons and that the final price would just be the online price plus tax and document fees. After I arrived, suddenly there were thousands of dollars in extra charges for random accessories and packages. The manager and in-person salesperson then claimed they were not the person who answered the phone yesterday and said they “didn’t know anything about it.” Luckily, I still have the call record on my phone. Second, during the test drive, the AC was obviously not working properly. The air coming out was not cold at all. Instead of admitting there was a problem, the salesperson tried to say that because the vehicle is large, it “just cools down slowly.” That explanation made absolutely no sense. We finally compared it to another identical vehicle next to it, and only then did the salesperson reluctantly admit they should have the mechanic inspect it again. Very disappointing experience overall. Misleading pricing and refusing to acknowledge obvious vehicle issues wasted a huge amount of our time.

BRAND NEW CUSTOMER, my son bought a 22 Honda, the battery went out after 1 week, under warranty and told my son, sorry too bad for you but we cannot help you. So cheap simi valley chevrolet lost a customer for life over a $300 battery. I would have been happy at them paying, no dice. Bad bad.place to do business.

the man who signed me in if. I remember his name correctly Jonathan was very pleasant and helpful. Service was good including driver who drove us to place while car being serviced. Only missing was service previously offered which was car wash of exterior.

I like the customer service I didn't like that the price (drive off cost)I got on the website was $1,200 off for the lease and it went from a two-year lease to a 3 year lease

Jessika at Simi Valley Chevrolet provided outstanding service. She was knowledgeable, attentive, and kept me updated throughout the process. Her professionalism and care made the experience seamless. Highly recommend asking for Jessika!

Trust worthy kind efficient helpful it’s a place I feel I can trust and count on