During our visits to this Dealership over the last decade, we always knew that we paid probably double for the service just to have the "Porsche Dealer Stamp" on our maintenance logbook. This practice will end today after the experience on 4/9/24 with them on our 996 Turbo concerning the Service Tech, Michael Sarantidis, who behaved in a totally juvenile and unprofessional manor with us. We left (1) inquiry on his phone asking about a "Video" that was texted to us which we desired to have Emailed instead. This "person" then proceeded to RAGE at us about being harassed continually for 10 years and he was "Fed up" with our calls. We bring (2) Porsches there and purchased (1) of them a few years ago. The General Manager (Dave Zoloto) saw this exchange with us in the Service Office and told (us) to "calm down" instead of taking the baby aside and disciplining him in private. He even witnessed me handing and Michael ACCEPTING a $40.00 tip and thank you card before the "Berating" from this jerk. This has been reported to Porsche Corporate and we hope for some sort of "closure", if possible, with these heathens. We hope others see this review and visit another Dealership or Local Service Centers as we have. Dave and Dianna

The sales process was efficient and easy. My issues came after taking delivery of the care. I purchased the vehicle and left the following day for a 1,600 mile road trip home. The car was delivered without topping off fluids so I had to add coolant less than a 100 miles into the drive, not a big deal, but disappointing. The vehicle would not start for the second day of the trip due to a bad battery and required a jump start. The car is less than 2 years old but when I called Porsche Scottsdale I was given the used car sales spiel of batteries can go bad at any time and without warning. The average life expectancy of a battery is 3 to 5 years, not 2. I spoke with the used car sales manager and a technician via telephone and neither one of them cared at all and even laughed at me for making the complaint. I spoke with the general manager and received the same treatment. I would expect better customer service on a $70,000 car.

Great dealership. Very experienced and honest sales staff who guide you through the purchase process. Outstanding selection of both new and used automobiles. Very smooth and enjoyable purchase experience.

2 cars I inquired about were not ready to sell yet. Pictures were not available. I'm not sure why they started listing it. 1 car needed to go to Tesla dealer to get fixed. 2nd car was in their shop, but didn't say if it was for repairs or to get prepared / detailed before sale. They took my phone number to call when they are ready to sell. Too bad as I am actively looking now. Without seeing the cars, their asking price seemed reasonable (for a dealer).

They sell new Porsches for MSRP… but they require you to trade-in a Porsche in order to qualify to buy a new Porsche. Their additional dealer mark-up is on the trade. They offer you well below wholesale value on your trade. Just be aware…

If I could give negative 5 starts I would. Not only they didn’t fix the car, they didn’t put all the hoses and parts correctly and tightly. The service mechanics and quality of the work is absolutely zero. After months of trying to figure it out I found many parts were not put together after the worked on it. Unbelievable careless workers . Do not give your porsche to these guys . It will come back broken and xxxxed up