1500 Auto Mall Dr
Columbus, OH 43228
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Lisa, kept me informed the entire time and brought some things to my attention as far as warranty goes
The sales man Mike way very helpful. Got what I thought was a good deal and love the car. I was a 40 year Ford owner but Ford and Ricart have taken advantage of me for the last time. I am now a proud Toyota owner.
We recently purchased a new Highlander. I had been referred to Hossain Saadat by a friend. Hossain did not disappoint. He was knowledgeable, straightforward and a pleasure to work with. Hossain was patient with our questions and never engaged in high pressure sales tactics. Justin helped finish the process and equally was a pleasure to work with. Looking forward to our next new car purchase at Toyota West. Thanks guys!
They did my first schedule service on my 2025 RAV4 XLE. And did it in a timely manner. And kept me informed during that time.
Toyota West Service, I had my appointment yesterday. Bryan my service advisor is kind and helpful good guy. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) courtesy is a service perk, the gentleman are kind and genuine. I love my Toyota West!!!
Everything were funny, meaning the work and the behaviour of the advisor. I will be back to the dealership. Thank you
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.