I bought a 2013 Ford Escape and from the get it had the check engine light on. The guy who dropped it off tried to play like it must have kicked on during it's trailer ride to my house, and that the check engine light wasn't on when it was at their dealership. It had burn holes everywhere and terrible tires. They wouldn't fix the check engine light because they said, "if their mechanics fixed it it would void my 60,000 mile warranty with Ford." Which was 100% false. I asked Ford myself and it was an excuse to not fix the car they just dropped off to me. After a year of nothing but problems with these people I voluntarily surrendered the vehicle back to them and they are still trying to charge me $11,000 for a car I no longer have. Don't recommend, unless you want unnecessary stress and a bunch of b.s. excuses from grown men.

We were very happy that this could be done over the phone an online sale person Andy was great to work with also Jason was.They deliver right to the door the driver was great we signed the papers and before we did we check out the car and test drove it I highly recommend doing this again in the future and I been recommending people to Rose city

Bought a $30k truck. Rotor sheild was destroyed, exhaust manifold leaks and needed new tires. They sent it to their mechanic (if that's what you want to call them) said it was debris and they removed it. I had to point out that it was jacked up and it was the reason behind the noise. Truck was in the shop over a week just for that. Tires, they only wanted to put two new ones, had to pull teeth to get 4, my exhaust manifold still leaks and they did everything but try and help or fix the problem. Asked to speak to North the owner and took him over 3 months to call back. These people are crooked shady xxxx. Stay away from there. Until they do what's right with my truck I will vow to make sure they lose business until they go under.

After you leave Rose City Motors don't expect them to honor the 30 day warranty! They agreed to pay a local shop to repair heater actuator problem and never paid them.

I have never had so much trouble working with a company before. We called to get information on vehicles and the dealer we were working with would take absolutely forever to return calls and answer questions. Finally, when we chose a car we let him know that we were coming to fill out the paperwork and he assured us all of the paperwork would be ready when we got there. We sat there for OVER AN HOUR before we even began filling out forms. Then, on multiple pages there were typos, so it took even longer. Then, after having the car for 3 weeks, it was TURNED OFF because they never sent our paperwork in to the bank (it has the gps box). At this point I had to scan in all of our proofs (that we had already supplied to Rose City and personally send them to the financing company, so that we would be able to drive our car. Basically I ended up having to do their job for them. SAVE YOURSELF A GIANT HASSLE, JUST GO SOMEWHERE ELSE!!!!!!

I haven't actually purchased a car from them, but from what I have experiencedone I definitely never will. I contacted them to get a price in a vehicle, and received a text the next day. When I got confused and asked a question, the guy got very hostile and rude, started spamming my phone with text messages, then stopped responding to me. Extremely unprofessional and rude.