1519 Scranton Carbondale Hwy
Scranton, PA 18508
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Horrible experience they will manipulate numbers on your trade and sneak it by you . Do not be a fool like me and take their word for it . I have to take legal action now because of how shady they were . Do not go there
Very knowledgeable and more than helpful. A pleasure to work with. A nice person that really works to have a happy customer!!!
The service department scheduled me for a day . When I got there they said my appt was the day before . It was impossible because I called the time the day before at the time they said my appointment was . The service man Dan said he would check into tire rotation and oil change and let me know tomorrow if it would be free . I said ok thank you . When I got there they do not have any loaner cars . They did not take me right away after they made the mistake . I also found out the tech wasn't there who would be working on the car . I had much better service at Motorworld .
Stinks Would never buy there again or recommend they don't get back to you
Where do I start. This is for the mechanical side of things. On Nov.6 our car got totaled there for failing to start. They had my car From Nov all the way until Dec 11. We called every week for an update and it was always an excuse. They are low on mechanics and etc. So When they finally looking at my car on Dec 11th ..they quoted me 900 almost 1000 to get it fix. Me and my husband was upset for one its been there over a month and two $900 almost $1000 is alot of money especially during the holidays season. So we ask to talk to dustin the manager, he explained why everything was that much and we will call him in a couple days to figure out what we going to do. Fast forward to Dec 18th. We made a car payment for our car note and our car note people called us and told us our car was repossessed because Hyundai dealership told them we went into their office in person yelling and raising xxxx . Saying we not paying them for anything and etc. which is A COMPLETE LIE. They never seen me or my husband in person not one time. Not one time we said we wasn’t gonna pay that. So now we got to pay 700 to almost 800 to get my car out the pound and get STILL GET THE CAR FIXED. Im in so much disbelief on Hyundai, im disgusted. The worst experience of my life!
This is the second vehicle I’ve gotten at Dickson City Hyundai, and the service is excellent. Greg is great to work with and very accommodating
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