From the moment we got the Clarence Wallace tried to give us everything we were looking for in a vehicle and did his absolute best to stay within our budget….very good,honest experience and we came from York ,Pa and will come back when it’s time again!!

We have had a great experience with Jones. The sales person Jerry Huntley was upfront and great to work with. Great Job!!

Their customer service is decent, but the service and repair employees are the worst people ever. I had brought my car in with all the info of what was wrong and i just wanted my car to be fixed instead of having to be told i didnt have the right codes and i was wrong. They proceded to act like i didnt know what i was talking about when i was explaining what was wrong. Instead i get charged a 170$ bill for “mechanics compensation” as they said, for them checking for the SAME EXACT CODE I HAD. They proceeded to say i have to pay an extra almost 300 bucks for them to fix it plus the part itself only costing an added 100 bucks. Mind you i had to wait 3 hours for them to tell me that it was the same error code i already told them. The services is terrible and i can’t believe we let people that wont listen to the customer work, it’s disappointing.

If you don’t purchase Gap insurance and extended warranties they refuse to sell you a car. What a joke!! Never had a worse experience with a dealership!!

Sales efforts to create good customer relationships are wasted because dealing with service/auto body is a nightmare. They repeatedly give you made up estimates for when the car will be ready, then refuse to be accountable. I won’t buy another car from them (this was my second) or use their service, and I don’t recommend anyone else do so.

Quick services my xxx! The last 2 times I have had services done here it has taken over 2 hours. Ridiculous!!