I had a great experience at this dealership. From the moment I arrived, I received great welcome and help me through out the whole process including questions that I had and my concern. The team was professional and made me so comfortable and we can trust them on our decision. Especially thank you Michael Chan, the general manager of the dealership, who helped us to find the car that we like. We bought the Lexus NX 350 hybrid and up to now the car still running smoothly. Thank you very much.

They have excellent customer service. Welcomed me with great courtesy. They answered all my questions that I had. Gave me a great deal compared to other dealers.

Excellent service. I came in looking for an suv and the sales associate was great and helped me out. Showed me a few cars and knew the brand well.

I had an excellent experience at this dealership from start to finish. The entire team was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to answer all of my questions, never made me feel rushed, and were transparent every step of the way. The staff was friendly and respectful, the showroom was clean and welcoming, and the purchasing process was efficient and straightforward. I truly felt like a valued customer rather than just another sale. I highly recommend this dealership to anyone looking for a great car-buying experience. I would absolutely return here for future purchases and service.

Great staff. Great location. New facility. Please go and visit. They will be ready to assist you.

Very bad customer service very disappointed after making purchase of my used vehicle Sold me a vehicle with transmission issue and few other problems as well every used car as per NY law dealership suppose to give 30 days warranty but they let you deal with manufacturers warranty very rude behavior from sales person and the sales manger didn’t provide his name but I would say bigger names With no respect for customer concerns when I call them after picking up the car answer was go to the manufacturer they can’t do anything since it’s non Lexus car to me they should not be selling non Lexus vehicles if they can’t help customers very disappointed with their response .i hope no one else has to go through like this less than a weeks my car at the repair shop for 4 days and selling dealership can’t do anything they already said I have to deal with it they won’t take the car back either very professional behavior.