Car shopping can be draining and time consuming but if you work with the right team it doesn’t have to be so bad ! Kelly was a dream to work with. She kept in touch with me, gave straight forward answers and looked for additional information to make sure I felt as comfortable as possible during the entire process. I have been a customer of Planet Subaru for years and remain loyal due to their customer service excellence. The entire showroom is accessible and welcoming for all and employees are friendly and helpful. Always a good experience in the service dept. as well.

Agent suggested that I make an appointment to drive and view the vehicle for my husband and me after I had an initial session with him two days earlier. I intended to purchase the vehicle once my husband ( who is handicapped could access it) and he and sold it before we arrived. Then arranged for us to drive a vehicle we assured him we were not willing to purchase. Then told us we could wait until April when the next one was available if we made a substantial down payment.

Everyone at Planet Subaru was responsive and professional. Eric MacIntosh worked with me in sales. He listened well, found what I was looking for and never made me feel pressured. Highly recommend.

As my husband and myself continue to bring our cars back for our usual routine oil changes, etc., we are always pleased with the professionalism, helpfulness, and friendly service we receive at each one of our visits. Allíe Webb in particular, is so personable, professional, and accommodating when upon arrival and pick up of our cars. She has a beautiful smile and positive attitude. We feel she is definitely an asset to Planet Subaru in Hanover. It’s always been a very good experience dealing with this company. My husband and myself have owned and leased our Subaru cars throughout the years, and have recommended anyone we talk to, about one stop shopping at Planet Subaru!! Keep up the great work everyone!,

I am a Planet Suburu fan! I have purchased 3 slightly used suburbs over many years. I just traded in my Forester for a beautiful blue Crosstrek. Of course a key reason I drive 30 miles to Hanover is the talented sales crew and exceptional service team. Crystal did an amazing job answering my (extensive) questions and was patient and informative. She let me take my time until I decided on my gently used Crosstrek- the day after Christmas!! Thanks Crystal - great job!!

The most extraordinary and positive experience I have ever had buying a car! Everything about Planet Subaru is so thoughtful and beautiful and chill. I was able to purchase my dream car thanks to the amazing work of David Gardner in the sales department. He patiently worked with me without pressure but with a great understanding of my particular needs and wants both in terms of the car as well as other aspects of the process. You should read thoroughly about this unique dealership- you will be amazed! I'm now a proud member of this planet Subaru family and frankly I will never shop at another car dealer if I can possibly avoid it! Yay Planet Subaru!