150 Motorworld Dr
Wilkes-Barre, PA 18702
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My name is Gerald Prazych. My wife and I purchased a 2024 Lexus RX. Suddenly for no reason our phones started getting messages like…… ‘ Front door unlocked when it wasn’t. Rear doors unlocked when they really weren’t. Rear hatch unlocked when it wasn’t. We’ve gotten these messages probably 100’s of times. We drove down to MotorWorld to meet with Derek Nowak the IT guy. We’re still receiving the bogus messages quite frankly getting tired of them. Jerry Prazych 5708785057
Always there to handle your issues/problems. Very helpful. The staff as well is very helpful.
I had my car serviced at MotorWorld Lexus on May 13, 2026, and I truly cannot say enough good things about the experience. As many of us do, I have had a lot on my mind lately, and the entire service team made the process incredibly easy and stress-free. Joel, along with service writers Mike, Collin, and Helen, were all wonderful to work with, professional, kind, efficient, and accommodating with my work schedule for both drop-off and pick-up. Juan, the technician, provided an excellent video walk-around of my vehicle and clearly explained everything going on with my car, which I really appreciated. To top it all off, after getting home, I realized I had accidentally left my garage door opener and EZ Pass in the loaner vehicle. Helen immediately gathered my items and even stayed at the dealership until I was able to return and retrieve them. The Lexus service team consistently goes above and beyond, and experiences like this remind me exactly why I drive a Lexus and continue to service my vehicle with MotorWorld Lexus. Thank you all again for the outstanding customer care!
Steven en Motorworld Lexus me ayudó a vender mi carro y todo fue increÃblemente fácil. Quedé tan satisfecho con su atención que regresé con él para comprar otro vehÃculo para mi esposa. Es el ejemplo perfecto de una gran persona y un excelente profesional.
Lexus 2025 RX350h certified with very low miles brought us into the dealership a week ago. The salesman Steven Estrella was fantastic to work with. He was patient with us while we made sure the SUV would fit our active lifestyle. Steven was very professional along with his entire team during the very easy process. Steven answered all of our questions and made sure we would be happy with our purchase. Highly recommend asking for him when you start your search for your perfect next Lexus.
I had an outstanding experience working with Steven Estrella at MotorWorld Lexus. From the very beginning, Steven was professional, knowledgeable, and incredibly easy to work with. He took the time to answer all of my questions, kept me informed throughout the entire process, and made sure everything went smoothly from start to finish. I highly recommend his services!
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