Each part of this dealership is focused on ensuring the best customer experience. I will be a repeat customer!

We can't say enough about how positive our experience was with Action Toyota Used Car Annex. Would highly recommend! Thank you for every thing!

Used Tacoma that I wanted just came on line. Sped to the Annex, met Neal O'Leary rep. Committed quickly to a buy. Trust the ownership. Best rep I have ever encountered. Dressed up truck and serviced it to perfection. Could not be more confident of a used purchase, or more pleased with the experience.

Consistent with other reviews, I received horrific customer service from one specific employee after we bought the car. There were issues with car registration that were communicated poorly and the car had two major issues within the first two months of purchase. I was ignored, interrupted and treated poorly when I was trying to get my car fixed under the warranty. I was even told by that specific employee to show up on a certain day and time, which I did, and then found out that he did not even work that day of the week. This was a massive disappointment because I had excellent experience with the Acton Toyota dealership. Don't let Acton Toyota's great dealership reputation fool you.

I worked with Neil O'Leary at the dealership, and he was friendly and knowledgeable. I was able to test drive all the different vehicle models I was interested in. Neil provided some recommendations based on his experience in the industry, and ultimately I settled on a 2010 Toyota Prius with 117,000 miles on it. I thought the price was fair, and Neil helped make the purchase process easy (it was my first ever car purchase). He kept me up to date with what the next steps were, and he called to followup when the dealership was ready to have me do paperwork and when the car was ready for pickup. I had a positive experience at this dealership and will consider purchasing from them in the future.

This dealership goes above and beyond in customer service. Good deals on cars, as well as easy repair service. They make maintenance easy, as well.