6351 East 2nd Street
Casper, WY 82601
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I am very disappointed at the sales and customer service team that represents the chrysler, dodge and jeep brand at this location. They did not help or even return calls when I attempted to purchase a new vehicle in October of last year and have subsequently failed to address my questions and desire to get addition parts added since the purchase. If I lived in a bigger city, there would be more options available but I was forced to drive to Loveland, CO to purchase my vehicle and feel that I may have to make the journey there for all my additional needs. I was thoroughly impressed with the sales team in Loveland so I am by no means disappointed in your overall brand but I feel the need to make you aware of the situation since it could have led me to purchase a vehicle from another company. I have to say at this point it would have easier since my requests would have fulfilled locally. The salespeople at Coliseum do not care about their business - nor do the managers from what I have seen. The owner should be notified about the poor customer service and sales staff. I wonder whether they did not take me seriously since I am woman - if that is the case they are NOT well informed since women in the household make most of the purchases for the household. I don't know how this place stays in business since I was asked why people from Wyoming went to Colorado to purchase their vehicles. Wake up Casper! You want to keep your business local, yet you seem to drive it away with your poor service.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.