939 Old Country Rd
Westbury, NY 11590
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Purchasing a pre-owned Nissan Frontier Pro-4X from this dealership has been nothing short of a frustrating and disappointing experience. The vehicle came equipped with a clearly defective infotainment system—the Apple CarPlay is nonfunctional, and the Bluetooth connectivity freezes constantly, making even basic use unreliable. What makes this situation worse is Nissan corporate’s response. Offering a mere $300 voucher toward an aftermarket replacement for a factory-installed unit that costs approximately $2,400 is not just inadequate it’s insulting. This is a vehicle that cost over $25,000, yet neither the dealership nor the manufacturer seems willing to take meaningful responsibility for delivering a properly functioning product. This level of customer service reflects a complete disregard for quality and accountability. Instead of standing behind their vehicle, they’ve chosen to offer a token solution that fails to address the actual issue. there reasoning was that the radio was old from 2022. Get that 2022 which is only 4 years ago hahahah. As a result, I’m left making payments on a truck with a defective system that should have been fixed or replaced without hesitation. I strongly advise others to avoid this dealership and think carefully before purchasing a Nissan. Based on this experience, both the product quality and customer support fall far below acceptable standards.
I couldn't have asked for a better experience than the one I had with DANIEL INGARDI. He was so patient with me, genuinely invested in helping me find the right vehicle, not just making a sale. His knowledge about the 2025 Nissan Pathfinder and all its features was exceptional. He walked me through everything and made sure I felt completely comfortable with my choice and if you are looking, I highly recommended going to Westbury Nissan and working with Daniel Ingard because he will go out of his way for his customers, during and after you drive away with your vehicle. I would definitely buy from him again..
Dabresil is the best salesman I’ve ever worked with! His professionalism and dedication made the whole process smooth and stress-free. I’ll follow him wherever he goes because I know I’ll always be taken care of. A big thank you as well to Diego in finance for helping me secure the best deal possible!
Fantastic sales team and finance department, bent over backwards to make things happen and get the deal where I wanted it.
Excelente servicio , muy amables AJ muy amable fue una experiencia excelente. Very happy. Thank you
AJ was great. Very professional and straight forward. Thank you so much. Highly recommend Nissan of Westbury.
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