Mercedes-Benz of Smithtown

630 Middle Country Road

St. James, NY 11780

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I went in to see a specific car they had in stock. There was no run around or issues. Jeff Davis (sales manager) and Brandon Russel (salesman) were amazing and made sure all my questions were answered and I was absolutely comfortable. Marianne spent at least an hour with us going over every system and option in the car, which was great. And Alan in finance spent a lot of time with us making sure we understood every option available but was never pushy at all. Honestly my best car purchase experience I’ve ever had. I will absolutely be returning.

I worked with Vikram to lease a new GLC. The entire process was very easy and stress free. Vikram answered all my questions and went above and beyond to show me and compare different GLC vehicles on the lot. He has excellent customer service skills.

Routine B0 service on my GLC. As always, top shelf treatment from start to finish. Klint treats everyone like family and the work was swift and flawless.

I came to Mercedes Benz of Smithtown to browse and ended up purchasing a GLB 250. I initially met up with Caleb who is the nicest , soft spoken and transparent individual. We walked and talked and with great ease he introduced me to the car that I would end up buying. Then I met up with Peter who made the numbers work and make sense. Overall, these two individuals made everything feel right; so that is why they get five stars from me. Thank you Caleb and Peter!

Smithtown has an excellent service dept. service rep Marc is amazing. Always remembers my name. Appreciate the loaner cars if my car will take more than 1 day. Enjoy the coffee machine and snacks

We were met by Brandon who was very professional, knowledgeable and personable. We were treated very kindly and appreciated by both Brandon & the dealership. We found a SUVthat both my wife and I agreed on. Everything was handled smoothly and professionally. We left the dealership with a new GLE350 on the Spot .A very enjoyable and productive day . Thank you Smithtown Mercedes Benz.