2665 U.S. Highway 1 South
St. Augustine, FL 32086
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Wish I saw these reviews before going there. Overpriced Nightmare we are stuck to live with. Will stay upset and mad at US every time I get in the car. Will cringe every time I make a payment. Do not go there!
What a bad business practice coming from the service dept. Calling me after my oil change and telling me my free contract is expired and demanding payment over the phone after the job was done and I was already home!!!! Why wasn't I told at time of service that it had expired??? That's on your business to inform me, that's not on the customer! Just ridiculous.
Purchased a Kia Forte. Get it home, the bumper is being held up with zip ties, Then, my insurance company will not insure Kia Fortes. The Manager is a sheister. My daughter is driving down the street and bumper came off, the safety check they charge you $995.00 is bull****.
I purchased a CPO car from the dealer. Was told that it was one price and couldn't go lower. As I am getting done with the paper work they lower the price of the car 1200.00 online. When I confronted them about it they said they won't honor that price and I am stuck with the car. As I am driving the change oil alert comes on and says to have it serviced. Look at the oil and it is dark, "was not changed dark", go in and the managers are straight up rude and say they changed it 900 miles ago. Told them I wanted out of the car deal then as they didn't change the oil and I can only assume did not look the car over. Manager again was rude and told me that is not going to happen. Sad when a local "Family" run dealer becomes shady! Definitely can't recommend them for sales or service.
I purchased a used 2019 Kia Soul from Family Kia the car has had nothing but problems. The engine is now failing, but was excluded from the Class Action Settlement because the engine was 1.6 liter. I have called Family Kia numerous times and asked to speak to a manager. No return telephone calls. This dealership is absolutely no assistance once you completed the purchase. I am telling you to stay away from Family Kia. The dealership is absolutely the worst.
Sorry place to buy a car oil leak 3 days after purchase and they want make it right
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