Horrible. I had a verbal agreement, emailed invoice, and text agreement. Confirmed time to buy car. Dealer called 1 hour before I showed up stating they sold the car from under me. Lied to me the entire time. Not professional, do not trust. Do not do business here at all.

I have to say, my wife and I were impressed with the customer services, (SALES) We did not plan on purchasing a vehicle that evening, but because of how the sales lady worked with us.we seen a person that was looking at what we needed and not just trying to sell a car. She cared about who we were and what we needed in a Vehicle.

Jeremy and Tyler, Thank you so much for the exceptional service you provided during my recent purchase! You were both professional, fun, informative, and extremely helpful! Top-notch service from beginning to end! Great communication!

Update to my previous 5 star review. Within a week of purchasing the 2014 Chevrolet Equinox, we experienced transmission issues. Then, I noticed that the engine was consuming oil (no leaks). I am very disappointed in CMA Chevrolet of Martinsburg. I trusted that the dealership had more integrity than to sell (even an As-Is) used vehicle with transmission and engine problems. I honestly now suspect that trouble codes may have been cleared prior to putting the Equinox on the lot to be sold. I paid $7200 for a lemon. Their offer to purchase the vehicle for $500-$750 is an insult and is based on purchasing a new vehicle. Their response, the risk of As-Is. NEVER again.

I had an exceptional experience working with Allyssa during my recent car purchase. Her dedication to providing top-notch customer service was evident from the moment I stepped into the dealership. Allyssa's professionalism, knowledge, and genuine enthusiasm made the entire car buying process smooth and stress-free. She took the time to understand my needs, patiently answered all my questions, and provided valuable insights to help me make an informed decision. Her attention to detail and willingness to go the extra mile to ensure I found the perfect vehicle was truly remarkable. Allyssa's expertise in the automotive industry was evident as she guided me through various options, ensuring I found a car that perfectly matched my requirements. Moreover, her friendly demeanor and positive attitude made the entire experience enjoyable. I felt valued as a customer and appreciated the level of care and support Allyssa provided throughout the process. I highly recommend Allyssa to anyone looking for a reliable and dedicated car sales agent. Her professionalism, knowledge, and exceptional customer service set a standard that truly exceeded my expectations. Thank you, Allyssa, for making my car buying experience a memorable and pleasant one!

Dealer advertised boldly online 2500 discount off Toyota Tacoma truck. Inquired and they said “sorry it was mistake”. False advertisement, do not work with these people. Also wanted to run my credit before seeing finalized numbers.