Vanessa is great at getting you what you're looking for. Professional and trustworthy person, showed a lot of compassion towards my elderly mom.

Made an appointment to fix tail gate light and set for 4 days then told would take 5 days to get a new light socket. 6 weeks later i get call they have light fixture in. They made appointment for me at 8:00am, i was there at 8:00 and was told it would take 3hrs.unacceptable! Took it home, google the fix, 10 minutes later problem fixed myself. Absolutely No customer service.

Service advisor Amy Preciado was very professional and kept me updated on my service. I asked for a car wash and she said they didn't have a car wash, however she made arrangements to get my car washed.

Brandon and Troy are awesome to deal with. Very professional and courteous. Thank you for your knowledge and professionalism.

The sales people were very nice. However, after the purchase it appears they cant remember either what they told you or what you requested that needed to be done. Specific to service. I scheduled my 3 week old Jeep to check the front end alignment. After waiting for 3 hours, the service tech finally had come to tell me, he had 3 techs drive the vehicle and couldn't recreate the issue. I couldn't understand why it took 3 hours. The service tech wanted to go for a ride with me in order to show him the problem, which he should have done from the start. Anyhow, I asked if they had put it on the alignment machine, of course they did not. Now, 2 hours later, he returned my Jeep Grand Cherokee. He provided the alignment sheet which shown it was out of alignment and allegedly repaired. I took the car, since I had been there for 5 hours, only to notice the repair did not fix the problem and my floormat and front carpet was greasy and dirty from the mechanics shoes. While I was waiting, I spoke to another gentleman who brought his 2016 Dodge Ram in for a turn signal not working. After the gentleman had waited for 5 hours, the service tech came to tell him that the bulb needed to be replaced. I recommend if you purchase a vehicle from Jerry Seiner, take it somewhere else for service.

We appreciate the professionalism and timeliness of the service department. We will go there again.