1115 East Broad Street
Elyria, OH 44035
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First off, Eric Groesser is/was my Ford Agent, and he is fantastic. Does whatever he can for you, extremely trustworthy, and also very quick/efficient to get things done. He makes himself available to take care of whatever you need. Again, trustworthy as they come. Personally, I never thought I would own Ford cars/trucks, but we are now a Ford Family as I know I will always be taken care of. Donna in Finance was excellent, as well.
My wife and I always enjoying with David who became our sales agent after Rose retired. We have been dealing with Elyria Ford for over 25 years and don't plan on going anywhere else. Kyle was awesome too. Our maintenance team of Todd and Brian are awesome and so is Donna, Finance Mgr. We also enjoy seeing and speaking with Mr. Nick.
Always a quick and easy process. Eric got me exactly what I was looking for.
My family and I have been buying our vehicles from Nick Abraham/Elyria Ford for over well over 30 years because we trust the Name as well as the sales reps there. David DeFranco was so personable, considerate, kind and helpful with my questions - it seemed that I was driving away not only with a new car but also a new friend. From start to finish, the full purchasing process was a pleasant experience! Im not only pleased with my new Maverick but also very glad that Elyria Ford is still around to take care of future needs I may have. Thank you, Elyria Ford!
Sales department ( Kyle Shaw sales person, Chuck Sturgill, Mgr. ) were open, courteous, fair in their pricing as well as being helpful during the whole buying process and delivery of the truck. Couple that with a great service department and you have a winner. So much so that I have bought about 10 vehicles from them.
No pressure, experienced staff. The paperwork processes extremely efficient and went very quickly. Even the service staff was willing to help when I had an impromptu issue removing something from my trade-in.
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