Trash company paying for 5 star reviews. Buy from these crooks at your own expense. You've been warned.

Pro Cars USA on Alsip listed a 2019 cadillac escalade esv vin 1GYS4HKJXKR287034 for sale. I went into their showroom to buy the vehicle and put a partial deposit of $2000 to start the process. I was sent to Titan Auto Sales to complete the paperwork. Eric informed my husband and myself that Pro Cars owned the vehicle And that they sometimes do their paperwork. We pay another $13000 down payment to Titan and was told they would forward the payment to Pro Cars. We completed the paperwork so excited not realizing it was on Titan letterhead. We took possession of the vehicle and about 2 weeks later we began to have issues. We Schedule to take the car to cadillac for diagnostic. We were informed by cadillac that the transmission was gone And it would cost Over seven thousand dollars for them to replace. I called Eric back at Titan auto and explain to him what was going on and he told me that the loan had funded and Capital one had already sent them the payment. So I call capital one to tell them what happened to the vehicle and that I had the vehicle towed back to the dealership Because they refuse to get it repaired by Cadillac. The only option that they gave was that they repaired the vehicle. And at this time I did not trust them. When I requested my $15000 down payment to be returned, Eric from Titan Produce a form and tell me that it would be necessary for me to sign. This form in order for me to receive a partial refund of my down payments. Even after I got upset and explained to him that I did not agree to the terms in the form he refused to return my money without me signing the form. The form was to silence me from telling anyone about what happened to this vehicle and not to make any reports on social media or yelp. Needless to say I had no intention of doing that and I didn't know anything about Yelp but I felt so violated and I felt as though I had been scammed and I did not want this to happen to anyone else so here I am. I also need to say when I put Eric on a 3 way Call with capital one he informed them that Titan owned the car, Which Was a contradiction to what he had been telling us. Once capital one was off the phone eric again begin to tell me that pro cars was the owner of the vehicle. Beware of these used car dealers. Read the reviews and believe it because it is real.

Hey everyone please don't delay in getting your car serviced here at Titan Auto Sales in Madison, TN (Nashville) is the place to go to get your low mileage dependable car or to get you car fixed (any model). No worries about the labor price compared to other extremely high dealerships for car work. Me and my wife bought three cars from this location. All three cars are still running strong after 7 years has past. Guys and Gals please give him a call ASAP at 615-647-7477. Address is in Madison, TN 612 Gallatin Pike, TN Madison, TN. Get your almost new car today at half the price. Please don't delay 5 star service guaranteed

Great Experience! Very professional and an overall great experience. Their salespeople are super helpful and best of all they and not pushy. They took the time to understand exactly what I was looking for. I wish all dealerships were like Titan Auto. I am definitely using them again when my wife needs her next car.

I was serviced by Ross Paulos and he made me feel so very comfortable and at ease. I think Ross is an excellent sales person and he deserves a recognition for his wonderful ways of making a buying experience wonderful. I was so pleased I think he deserves a raise for all the hard work he does to make people happy and pleased with their purchase. ********** Stars means extremely excellent. Thank you Ross ❤️

Excellent service and professionalism, Myko has been excellent all buying processes are very smooth and fast.Great dealership