Almost a year dealing with these guys’ service department. In a word: INCOMPETENT. They can perform oil changes, and that’s about it. They are a glorified Jiffy Lube that sells cars. Want a tire rotation? Forget it. Won’t rotate tires at prescribed Owner Manual intervals because “They are all the same tires” That’s a direct quote from service manager Eric. Warranty work needed? Go somewhere else—ANYWHERE else. 18 days to swap out a torque converter because “well, we’ve never seen this transmission before”. This is a year old, 22 GMC 3500. Retrofit mods need installs? Nope, go somewhere else! Wanted 8 hrs of labor and a week or so for parts. Had THAT job done at a different dealership and it barely took an hour after parts were in. Nice facility run by idiots.

I went to Granite Buick GMC with my daughter and son in law to buy a used car. Damien Calvert made the process as smooth as possible. He was very informative and polite, ensuring we felt comfortable every step of the way. We took the car for a test drive, and we were very happy with the way it looks and drives. We were a little worried about financing, but Jason Dymnicki let us know not to worry about it. He worked hard to ensure we got the best rate for them. I am happy with how everything worked out. I will recommend that my friends and family buy at this dealership.

Very horrible service, not friendly, not willing to work with customers and lie's one after another. Bought vehicle from them service light came on after two miles, and they are refusing to pay for it to fix the problem.