CMA's Valley Subaru

299 Lee Jackson Hwy

Staunton, VA 24401

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What Others Say

I just got my second Subaru (2024 Outback Limited) from CMA Valley Subaru and can honestly say it was the easiest purchase and transition I have ever experienced with ANY dealer. During the entire process Gary Eavey, the sales associate I was dealing with, displayed professionalism, knowledge of product, and above all patience as I explored the different scenarios surrounding the deal; i.e. lease, buy, trade. This dealership is a little over 100 miles from where I live and I have a Subaru dealer much closer, however it is because of the people at CMA Valley Subaru, especially Gary Eavey, that I will return for my next Subaru.

Very responsive in letting us know that a particular model was arriving. Very thorough in description of the vehicle and the process. A good experience.

CMA Subaru made the purchasing process very easy and stress free. Everyone I encountered at the dealership was energetic and friendly.

The sales process was just ok. The salespeople were very informed about the vehicles. Their communication, although always respectful, was not very good. Missed emails, not responded to questions. They didn't "reply all" when requested. They avoided certain requests or missed them altogether. I wouldn't write a review except that, before actually driving away, their "business manager" could not stop pitching me products I told him over and over again that I didn't want. I had to get his sales manager to get him to stop and let us drive away. In no way does the title business manager fit. All he was doing was selling insurance. Not his fault really, but a problem with the dealership policies. Maybe all car dealerships do this.

CMA Valley Subaru is a superb dealership—both sales and service! Scheduling a service appointment is quick and easy! Frank Smith was most helpful as I was replacing a Subaru with accident damage..He readily explained the new vehicle updates. When I picked up the car, he made sure it was registered in the MySubaru app. Then, he scheduled an appointment with the IT representative to review questions related to the 2023 Outback’s technology. CMA Valley Subaru is genuinely concerned about the customer; its expert sales and service are a win-win for both the dealership and the customers!! Thank you taking such great care of me, Jane

Extemely friendly and knowledgeable. Enjoyed meeting up with him and his patience in answeing all questions and concerns. Good experience.