221 NH-108
Somersworth, NH 03878
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The entire staff at Key Auto in Somersworth are by far the best! They treat you with respect and in a friendly, relaxed manner. We went to the dealer we bought our truck from new to see about a trade for an SUV. They treated us in an insulting way and didn’t even come close to matching the offer from Key Auto. That dealer lost a long time customer and Key Auto gained one! Rob, Bob and Dean are great people to do business with. They take the stress of buying a quality vehicle away and make you feel at ease! Thank you.
. We had some difficulty in the past, but I've purchased so many from Key Dealerships, that rethinking my previous review, Things happen. .95% of the time all my purchases were excellent. .
Would not recommend to anyone. They inflate the price of the contracts by adding in extended wattanties and service contracts and lie to your face and claim they are factory warranties. Then when you try to cancel what you were tricked into buying they do not honor the 60 day cancelation policy and claim they can't cancel the warranty. Place uses dirty tactics on trusting people. Go elsewhere!
I can no longer recommend or support Key Auto group. We have been loyal customers for over 12 years. We purchased 4 vehicles, and sent many friends who also bought vehicles. We left great reviews and had been very happy. Sales, service, and management have changed personnel so many times it’s difficult to maintain good relationships. We tried to purchase another car, in the time we started the process, looking and talking to a sales agent to when we shored up financing, the price of the vehicle jumped almost $5,000! Needless to say, the added cost blew up my financing, and wiped out any value of my trade in. When I asked “why” about the price increase, my salesperson said, “I don’t know, Greed?” I asked if we could offset with a better deal on my trade. Never happened. I have a print out of the original deal, and the price jump less than 30 days after. Facts: We did NOT have an agreement / contract. We really liked Key Auto and are very saddened to see them take advantage of an awful situation. We all got kicked hard by the pandemic, there’s no need to raise prices just because everyone else is doing it. You’ve lost a loyal customer group, we won’t return, I can no longer recommend this dealer to anyone.
The service manager tried to tell me my car(for a state inspection) would not pass because all the parts were obsolete. Set me up
Just purchased a new car from Dean Boggs. Dean is an amazing sales professional to work with. He made looking for and purchasing a new car for our family easy and stress free from start to finish with no pressure. Definately would reccomend Dean and Key Auto Somersworth to anyone looking for a new vehicle.
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