Experience was great! Brittany Beach was wonderful! Very friendly and courteous. Worked with me and got my payment where it needed to be. Would definitely recommend Five Star Nissan. Excellent experience from the sales person and the credit manager. Brittany is an asset to Five Star! This was my first experience with Five Star but definitely not my last

I want to express my appreciation to Mr. Chad Young, Service Department Manager and Mr. John Owens, Master Technician Five Star Nissan of Albany. Mr. Young and Mr. Owens exhibited a caring, compassion and professional attitude. They listened to the concern regarding my 2023 Armada. Both gentlemen had good customer relations skills. I give the Service Department a 10 (excellent) rating. I would recommend anyone that owns a Nissan to visit the Service Department. Again, thank you Mr. Young and Mr. Owens for everything you did to assist me with my issues. Bertha C. McDonald Albany, Ga

Bert Alfred was our sales professional and he did an excellent job at putting us at ease and answering our questions. The finance manager also did a great job. We would highly recommend Five Star Nissan.

Where do I start...? I bought a 2015 Chevy Cruse about 8 months ago from 5 Star. Initially the car had issues and the dealer did make good and had them fixed, but this should have been a warning. Well these months later, the car has been in the shop more than I've been able to drive it. It has been in my driveway for 3 weeks now, still overheating and other issues. I have spent almost $2000 on this car just since I purchased and it is still a lemon. The car clearly was not looked into well by the dealer, I've always bought used and never had such a horrible experience.

I wanted to give a huge shout out to Teresa Varnadoe and her team in the service department. The service I recieved was outstanding to put it mildly. I can not tell you how long it has been since I was motivated enough to write a review like this. If there was a sixth star to award, I would reccomend it for sure. Teresa, Kyle(and who ever the tech was working on my car), you guys are the best and I'm so thankful Albany has access to such good people. I will see you for my next service without a doubt! Tim Davis

I came to purchase a used vehicle . I was told one price by the salesman, I asked the finance man how much the total will be with Finance , & was told the same thing the sales man told me until it was time to sign the paperwork and I see a TOTALLY different number. They was upset because I said I no longer wanted to sign. The general manger was so nasty he had no respect. Attitude was so rude and disrespectful. Seems they tell you a price and who signing you have another $20,000 added and they max because you say no. Make sure you have the total numbers of the car before signing anything. To the general manager I will never recommend this store nor your attitude.