401 South Hope Avenue
Santa Barbara, CA 93105
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Our needs were met in an exceptional manner. Our experience was led and closed by Tony Clumeck who is an outstanding manager! Tony made all facets of our purchase seamless. I highly recommend Santa Barbara Auto Group and Tony Clumeck for your auto purchase needs! Our purchase was a 2022 Range Rover Sport, which required an order for the car to be shipped from the U.K., Tony did this without one hiccup! I cannot say enough about the dealership and Tony!
Sean Wilson made my sales experience stress free, fun and easy. Buying on the internet sight unseen was a little unnerving but Sean promptly handled my initial inquiry and the subsequent sale and answered all of my questions. The car was shipped and arrived in perfect condition with a full tank of gas. I cannot say enough good things about this dealer, Sean, Shannon & Nic they really care about their customers!
We have always prefaced our new Land Rover purchase by consulting Kevin Guess first. We trust his opinion and always have. Our excellent experience with him in service have led us to continue to buy more Land Rovers. These are not simple or easy cars to own. Kevin is patient to a fault whenever we come in. In other words he has made owning a Land Rover seamless. We would never consider buying another new Rover without consulting him first. He is clearly very busy and sometimes even besieged by customers yet always manages to treat us like we are the only customers there. Some of these customers can be very demanding its almost like a demographic that inures itself to that type of car. Yet I have never seen him flustered or put out of place by it. I would recommend Land Rover purely based on the excellent service we have received from Kevin Guess.
The Service department at Land Rover, Santa Barbara is the best I have ever experienced. I have leased 2 Land rovers from them and have been so happy with the care and attention they pay to their customers that I cannot imagine leasing a different vehicle from anywhere else. I used to have a Ford and it was a miserable experience each time I had to take it in for a check. In contrast, Kevin and his team are always professional, pleasant and very helpful. If I have any problems (I seldom do), I just call and am immediately put through to Kevin who is usually able to assist me over the phone and if not, always suggests I bring the car in so they can sort it out for me. It is very reassuring to know that really experienced and thorough technicians are looking after my car. I highly recommend this team.
As an owner of two Range Rovers, on a number of successive occasions, I have found Kevin Guess to be an exceptional service advisor. He listens carefully to my service concerns, outlines specifically what the service team will do to respond to my concerns, and he follows through with me to ensure that I am satisfied with the level of service and the cost. He also has followed through by outlining subsequent service recommendations and service intervals.
My experience at the Land Rover dealership in Santa Barbara has always been top notch. Kevin Guess and the service department there are amazing, always fixing issues in a timely manner and going the extra mile to make sure you are happy with the work. Kevin is the best service representative I have dealt with at any dealership.
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