They won't take me off their mailing list, no matter how many times I call, so I opened a BBB case and they won't respond to it! Clearly, they have so many complaints they can't keep up with them all and they don't care about the customer!

I was so impressed with Matheu Risley in the sales department. I could not ask for a nicer, friendly, knowledgeable and supportive person than Matt. I was so impressed, I returned after buying a VW Jetta to purchase a second one from him. Assuming the service will be the same caliber for my new 2015 VW Jetta, I am looking forward to a long-term relationship with this Larry H. Miller, Lakewood dealership. I do think it is tragic that the only brand listed, purchased or serviced is Kia! Can't change the make on this survey!

I was happy with everything. Never felt like I was just One of them as a part of the company.They are all very nice.

My transmission blew out @ 94,000 on my used KIA Sorento I bought from Larry Miller and I had purchased an extended warranty to 100,000. I also have all of my oil changes done @ LM KIA and there was a possibility given that I didn't get the transmission flush at the scheduled oil changes that my warrantee would not be valid, costing me thousands of dollars. Matt called corporate and long story short, my warranty was honored only costing me a little over the $100 deductible. He also worked hard to get it done in a timely manner and so far it works great. I am very grateful for the hard work and effort LM KIA made on my behalf, especially the work Matt did. Thank you!

I have purchased two Sportages and a Sorento from them. My son needed a car in November and bought his Soul there.too. The Service Department is awesome and very attentive. It's a great dealership and they take pride in their work and want the customer to be completely satisfied.

This was my 60,000 mile service. Daniel really cares about his customers and goes the extra mile every time. I will always come here exclusively for all my car needs.