5400 S Laburnum Ave
Richmond, VA 23231
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I purchased a new 24 Grand Wagoneer SIII L two year ago. My experience with Haley has been fantastic. They were fair when making a deal and while I have had absolutely no problems with my Grand Waggy I have taken it in several time for routine maintenance, oil changes and tire rotations their service department has been outstanding. I cannot recommend them highly enough and Paula Ames my Service Advisor has been fabulous. After fifty years of buying many vehicles my experience with these folks has been the best ever!
Hail damage, pasted from one person to another to return the car.72 hour return
I WAS IN A DIFFICULT SITUATION AND NEEDED A CAR CIERA RIDLEY WAS THE BEST SHE TOOK US STEP BY STEP TO FIND THE CAR WE NEEDED AND WENT AND PICKED IT UP AND WAS GREAT TILL THE END THANK YOU SO MUCH CIERA 10/10 WILL RECOMMEND IF YOU NEED A CAR ASK FOR CIERA AND A THANK YOU TO THE SALES MANAGER GEORGE ADKINS FOR HELPING US OUT YOU WERE AWESOME!!!!! AND THE FINANCE MANAGER SEAN CORBETT THANK YOU FOR HELPING MAKE THIS AN EASY PROCESS AS WELL BY EXPLAINING EVERYTHING SO WE WALKED OUT FEELING SO MUCH BETTER EVERYONE MADE US FEEL LIKE FAMILY !!!
DO YOUR RESEARCH BEFORE BUYING! The truck with the stock number N159413A as of 08/15/2024 is listed as $29,000, but when I got there, the price was changed to $36,000. The same truck was appraised by KBB, Edmunds, and JD Power to be 19,000-23,000. Better yet the same truck was appraised by another dealer at $19,000. The best part, though, is they wanted me to pay the $6,000 in repairs so that I could buy it too.
Service and Sales Department have one goal, money NOT customer service! Don't buy a car from here and definitely do not get it serviced here.
This sales team is the best! Mo, Devin, Sheldon, and Ty all got my seemingly impossible deal done so quickly and professionally. They were great to work with and I am so happy with my 2023 Charger!
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