The employees make the dealership. Very responsive when you have a concern. Ivan was very good & listened!

Excellent customer service by David Santos. He goes above and beyond. Making an appointment is easy with prompt availability. The waiting room is always clean, comfortable and equipped with work space and charging ports and coffee.

It is always great working with Tom Maxfield. He is very attentive and helpful, answering any and all questions and making the entire servicing process as easy as possible.

Always a 5 Star service visit at Acura of Westchester! I wouldn’t take my car anywhere else.

This was my first time bringing my Acura MDX to Acura of Westchester for service, and I honestly could not have asked for a better experience. From the moment I arrived, Alicia DeMarco made the entire process smooth, professional, and stress-free. They took the time to explain everything clearly, kept me updated throughout the service, and made sure everything was handled correctly and on time. You can truly tell they care about the customers and take pride in what they do. It’s rare these days to come across someone so professional, welcoming, and genuinely delightful to be around. Matt, Michelle and Alicia went above and beyond, and because of them, I’ll definitely continue servicing my MDX here. A huge thank you to the entire Acura of Westchester team for such an amazing experience. If I could give more than 5 stars, I absolutely would! - Jay Ramirez

I have been servicing my 2017 MDX @ AOW since it was 2 years old and have NEVER had an unpleasant experience. Ease of making appointments, thorough explanations of services recommended, pricing, projected wait time to completion, you name a category, AOW gets 5 stars across the board.