9393 Fairview Ave.
Boise, ID 83704
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I was sadly disappointed in my experience with Ryan and Hawks motors. I had talked my daughter into buying her boyfriend his car from Ryan, a used BMW, it had low miles, was a little older but looked nice. There were some things needing to still be fixed on it that they said were already fixed but weren't. At first Ryan was great about promising to get them fixed and make it right. But that is as far as it went. He directed us to multiple shops to get things fixed but NOTHING was or has been fixed still to this day on that car, 6 months later and promise after promise. Sad part is that because he seemed so nice and easy to work with we thought we would have him and his shop work on my daughters Mercedes as well. She needed a back driver side door fixed that some children had broken the leaver to open it. We took it in, told them the issue it all seemed fine. We go back to pick it up and they said......Oh we fixed the broken back window....we were like what the window wasn't broken.....They froze pretty much at that point knowing they had done the wrong thing to the wrong car. Instead of fixing the back driver side door. They supposedly fixed the back driver side window and took apart the driver's door and in the process broke that door!! And to add salt to that he wanted my daughter to pay for having that door fixed and it wasn't broken to begin with so that he could reorder the part to really fix it now and try to fix the back door as well. 4 shops later $400 dollars spent on our side the Mercedes front door is still broken, the back door is now fixed there never was anything wrong with the window and his shop ruined the secondary air compressor which we now need to replace at a cost of $600.00 AND THE BMW STILL HAS NOT BEEN TOUCHED and since it won't work now 6 months later he is refusing to even fix the things we have in writing that he was going to fix as part of the deal and he won't take the car back and give my daughter her money back so now she's out that second car and $9000.00 dollars for it. Seriously DO NOT shop his lot and if he states he or his shop will fix anything run because it will end up costing you more than the original repair would have with a reputable shop to begin with. I'm really not happy Ryan and I think the way you treated my daughter because she was young was really a crappy thing to do. I honestly hope no one ever treats your children as poorly as you treated mine.
Ryan was excellent to work with. We looked around the lot, test drove one car and bought it! Process was really easy and hassle-free! 5 STARS all the way!!
This is a great dealership. Had a truly amazing experience here. Friendly, courteous, no pressure what more could you ask for. Would absolutely recommend this dealership to any one looking for a good used car. Been telling all my friends about the car and where we got it. Had just what I was looking for in a car. Thanks Ryan!!
I appreciated working with Ryan Hawkes at Hawkes Motors. There was no pressure and he was professional and polite. After dealing with numerous other "used car salesmen" it was nice to meet and deal with someone who cared about the customer. I recommend anyone who needs to find a quality used car to visit Hawkes Motors. Alex Fultz
It was a good experience working with Hawkes Motors in Boise. I purchased an Acura without any pressure or gritting my teeth as I walked out the door. They were great to work with! I test drove 2 vehicles and chose the Acura. I highly recommend this dealership. Great team! Thanks Ryan. Grammy
These guys are easy, non-carsalesman and totally approachable. I had no stress, no pushy sales tactics and complete honesty as I negotiated pricing and terms. Very personable and they didn't hesitate to let me take the car for a test drive on my own, and were fully transparent about the vehicle history. This is important when you're buying a used vehicle. No fluff, just laid out where the car was from, what its history was and what the real vale of my trade-in was. I appreciated their honesty and easy style. I Would buy again from them anyday.
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