2500 Mall Drive
Duluth, MN 55811
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Always going above and beyond for customers. I was recommended to let my car go with $6,000 still left on the vehicle. They offered me the best trade value and paid off my loan. It was their service advisor who recommended I find a new car. I reached out to our salesman who we had 8 years ago and he gave me one of his salesman David H. He was wonderful. So kind and understanding of our difficult situation and never got sick of us or my questions. He placed us in a brand new Honda HRV and we are over the moon. This quality care is hard to find in dealerships and I know we will be back when its time for our next upgrade.
Ralph and David (Sales) were a pleasure to deal with as well as Wayne (Sales Manager). They explained every step of the process and have remained available after the sale.
Great service & helpful & courteous employees. Easy to schedule & up front about problems discovered that need to be fixed. Service provided in a timely manner.
We met David Henkel when we stopped by honestly, almost on a whim! We weren’t happy with the car we had and he helped us to find a Pathfinder. It handles much better on the winter roads! He is such a very nice guy who made us feel like he was helping out family with a problem! Which he really kind of was! He has absolutely went out of his way to make sure we are happy with our purchase. Thank you David! We will definitely recommend you, Krenzen and the service department!
Nothing but a fantastic experience. David and Adam were instrumental in getting me in my Nissan Kicks. Very helpful, and David went above and beyond showing me the ins and outs of my new vehicle.
Krenzen and all staff were exemplary!! Due to my husbands rave reviews of Krenzen, I decided that I would only buy a car sold by Krenzen no matter what the make and model. I am completely satisfied and more importantly, I trust the people at Krenzen. This cannot often be said. Grateful for their expertise and how they treat customers with respect.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.