Don Joseph Toyota

Don Joseph Toyota
1111 W. Main St.
Kent, Ohio 44240

Sales: (330) 673-2200
Service: (877) 771-2062
Parts: (888) 225-0442

Manufacturer: Toyota


Most Reviewed Employees
Dan Schier Dan Schier
Product Specialist
Gene Collins Gene Collins
Product Specialist
Jen Sheldon Jen Sheldon
Product Specialist
Ron Bennett Ron Bennett
New Car Sales Manager
Greg Owens Greg Owens
Product Specialist
Bill Fiorilli Bill Fiorilli
Sales & Leasing Associated
Brandon Greene Brandon Greene
Product Specialist
Bryan Campbell Bryan Campbell
Product Specialist
Jessica Joseph Jessica Joseph
General Sales Manager
Ron Scheks Ron Scheks
Pre-Owned Sales Manager
Need a New Car?

Dealership Amenities
Free WiFi
Customer Lounge Area
Automated Car Wash
Cable TV
Children's Play Room
Parts Store
Rental Car Service Onsite
Free Coffee

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 7:00 AM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 AM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.4/5
27 Reviews
Don Joseph Toyota

Overall Score: 4.5 Star Rating4.4



About Don Joseph Toyota
Certified: Don Joseph Toyota
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Don Joseph Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Don Joseph Toyota
Located in Kent, Ohio, Don Joseph Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Don Joseph Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you’ve come to the right place!

TJPiatt
3/10/2012 9:39:55 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gene Collins

My Review of Don Joseph Toyota:
My husband and I have bought cars from Don Joseph Toyota for many years and have always been so impressed with the quality of the cars, the excellent service department as well as the friendly, helpful people who work there. I have never had any problem with the cars I have had - Toyotas are excellent. Since I had a few ideas of which car I wanted, what mattered to me when I went to a dealer was to be treated as my business mattered, that I would be dealt with honestly and with genuine concern for my satisfaction with a purchase. Since most of the people I have worked with in the past are not at Don Joseph any longer, I wasn't sure I would find the same excellent treatment that I had had in the past. Although Gene Collins had sold my husband cars in the past, I had never worked with him. Gene was so welcoming and helpful in every way. He was positive, friendly, informative and willing to take as much time as I wanted to answer any questions I had. He was the perfect person to work with! There was no pressure, no feeling of being rushed - nothing but willingness to work with me, to help me be completely satified with every aspect of purchasing a car. I bought a beautiful Venza from Gene and absolutely love it! Since picking up the car, Gene continues to be helpful, to be there to answer any questions I have, to help me if I don't understand how something works, or just to ask if I am happy with my new car. If you are interested in buying or just looking at cars, I highly recommend working with Gene Collins at Don Joseph!

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Judy Rabne
3/1/2012 3:01:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jen Sheldon

My Review of Don Joseph Toyota:
I recently bought a 2005 Honda Accord at Don Joseph Toyota. My salesperson was Jennifer Sheldon, and she was excellent. She was friendly and helpful. Most of all I was impressed with her honesty and straight-forward way of doing business. She did not try to manipulate, pressure me or play any "salesman games". She gave me all the information I needed to make an informed choice. The dealersip as a whole is a welcoming, comfortable place. I needed a little work done on my sound system and when I came in Jennifer and another salesman were able to find the answer, even calling a Honda dealer for information. My car is ewxactly what I was looking for. Price and condition were just right. My son had earlier bought a car at this dealer, and he recommended I go there. If you are looking for a car, I suggest Don Joseph TOyota, and in particular, Jennifer Sheldon. Ask for her by name!

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jaykbyrne
1/30/2012 8:12:58 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Schier

My Review of Don Joseph Toyota:
Very pleased working with Dan Schrier. He was straightforward; not at all pushy. Make the deal simple and easy to understand... an "out the door" price that really was. The price was fair and what was expected. He delivered what he promised, and more. Have recommended him to friends.

This is the second Prius we have bought from Don Joseph.

We have had Don Joseph do our maintenance on our Prius and Sienna. The service department is helpful, efficient and friendly.

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J_Rotu
12/23/2011 9:37:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Schier

My Review of Don Joseph Toyota:
Previously worked with another dealership but after our experience with Dan Schrier at Don Joseph we were extremely pleased with the friendliness, helpfulness, and knowledge of the product line with which Dan is involved. Not only was the customer service excellent but the price was the most competitive in the area as well. Thanks for all of the assistance and coordinating around our schedule Dan, you'll definitely have our future business as well as our recommendations to friends and family.

John R

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JokarG
12/19/2011 6:27:04 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Gene Collins

My Review of Don Joseph Toyota:
Just bought a used car from Gene on Saturday. What a nice guy! No pressure. Understood my concerns, and made sure I was happy with the deal!

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80 year old mom
11/21/2011 6:34:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gene Collins

My Review of Don Joseph Toyota:
I went up there to purchase a car with my 80 year old mom. Gene was so helful and we came out of there with a 2011 Corolla that my mom loves!!!! Thanks Gene!!

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doug herbert
10/31/2011 8:49:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Schier

My Review of Don Joseph Toyota:
This is the third car that I have bought from this dealership. My previous
experiences have been very satisfying and it keeps me coming back. Their
service department in my opinion is outstanding. The salesman Dan Schrier
was very helpful and cover everything and answered all my question. His knowledge
of the car was outstanding.

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vmarsillo
10/19/2011 10:47:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Fiorilli

My Review of Don Joseph Toyota:
I had a very good experience with my purchase of a Toyota Sequoia. Bill Fiorilli was very informative and relaxed, making the whole experience a pleasant one. I would recommend Bill Fiorilli as a product specialist and Don Joseph Toyata as an excellent dealership. This is my second purchase from this dealership and I have had a great experience with both purchases.

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manfromglad
10/13/2011 11:09:14 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ron Bennett, Jen Sheldon

My Review of Don Joseph Toyota:
This is the 2nd toyota camry i have purchased from don joseph toyota. Each visit has been a No Pressure to buy situation, which i expect..Jen shelson was very knowledgable and went out of her way to make my visit as pleasant as possible. I feel that I got a very good deal and the service is exceptional, so if i buy another toyota, it will be from don joseph toyota!!. Thank's to all the employee's for a great experience..

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Cadwiz
10/12/2011 7:29:57 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Greene, Jessica Joseph, Ron Scheks

My Review of Don Joseph Toyota:
We have purchased cars for many years from Don Joseph Toyota and have always had a good experience. Our recent purchase of a 2012 Toyota Tacoma was one of many cars purchased from Don Joseph (and especially Brandon Greene) by ourselves and our family. The sales staff is very courteous and knowledgeable and will bend over backwards to try and get you into the car you want at the price you can afford. I would recommend Don Joseph Toyota to all my friends. Keep up the good work.

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