Crown Nissan Greenville
Greenville, SC
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Very professional Tony Cisco was very helpful and professional. He made my visit with Crown Nissan a very productive one. I have and will recommend his services to peop Tony Cisco was very helpful and professional. He made my visit with Crown Nissan a very productive one. I have and will recommend his services to people looking for cars More
Honesty and Integrity matter I had been searching for quite some time for a replacement for my trusty but aging Toyota, and wanted to try out some of the newer Nissans (as we had I had been searching for quite some time for a replacement for my trusty but aging Toyota, and wanted to try out some of the newer Nissans (as we had owned one in the past). Simply put, Timothy Glenn was fantastic to work with. He had a great demeanor, was not high pressure, and demonstrated great knowledge of all the vehicles we tested. I appreciated that when we looked at used cars, he didn't talk them down and try to drive us to new vehicles. Each test drive was informative, and fun. We made several visits to the lot, and each time he treated us with patience, courtesy, and professionalism. One of the reasons we came back was because our salesman made us feel so comfortable and at ease. We never felt "attacked" at Crown, like you might sometimes feel elsewhere. Ultimately, we decided to buy a new vehicle. We talked to several different dealerships, and of all of them, we definitely got the best feel from Crown. Above all, they were always up front and honest about their pricing. There were no hidden costs, and when I signed the final papers the final cost was the same as we had initially agreed upon. Each time we were in the dealership (and there were several visits) everyone we encountered was very welcoming and friendly. I feel that as a dealership they were fair and upfront, and were also able to make a very good deal for us on a new vehicle (and we were VERY good students of what other prices were available). I can highly recommend Crown Nissan, and if you ask for Timothy you won't be disappointed. More
Excellent Customer Service Buying a new truck (Nissan Frontier Pro-4X) from Frank Liberatore is more like hanging out with your favorite uncle than the stereotypical car salesma Buying a new truck (Nissan Frontier Pro-4X) from Frank Liberatore is more like hanging out with your favorite uncle than the stereotypical car salesman everyone dreads meeting at the door. He has a great sense of humor, easy manner, is patient, and gives good advice when it comes to choosing among models. The best thing is that he is no pressure, but will do anything to help you find what you need. If he doesn't know an answer to any of your questions he won't BS you, but will go find the answers you need. He checked in with me when he said he would after I needed time to think about what and whether to buy, but didn't try to drag me inside to talk about price when I wasn't ready. Great experience -- If you want low-pressure but helpful assistance, you can't miss with Frank. Everyone else I dealt with was friendly and seemed to genuinely enjoy their jobs (a good sign that a business is run well from the top and bottom). More
Terrible experience repeatedly with the service department! I prefer to get my car serviced at Nissan as they are best equipped to care for my Pathfinder. This is the only reason that I have continued to return I prefer to get my car serviced at Nissan as they are best equipped to care for my Pathfinder. This is the only reason that I have continued to return to this dealership/service center. I repeatedly have issues with the servicemen and the services they provide and document my challenges in the surveys that are sent to me. Last time I was in the service manager pulled me into his office and voiced his displeasure with the way that I have rated their services. He started speaking to ratings 200 out of??? This, as a consumer, means nothing to me as the questions in the survey don't speak to numbers. I asked the service manager if he had read my reviews and he said no. He then asked me not to return to this service center because they are not able to make me happy. I let him know that if he had read my coments he would have a better understanding of why they were rated the way that they were. I'm not sure why surveys are sent out if they don't want to read them, especially if they are negative. Clearly they are more concerned with numbers than fixing the problems. I would not recommend going here! More
Happy Customer Thank goodness for Jonathan and his ability and knowledge in caring for my car during a very difficult mechanical situation. I highly recommend him a Thank goodness for Jonathan and his ability and knowledge in caring for my car during a very difficult mechanical situation. I highly recommend him along with the whole team. More
Customer Service I bought my car in 2011- Tim Glenn was the salesman that I worked with. He's extremely personable, engaging? And easy to talk to. Three years later I I bought my car in 2011- Tim Glenn was the salesman that I worked with. He's extremely personable, engaging? And easy to talk to. Three years later I always stop in during services to say hey and just took my daughter who is 7 months old to meet him today. He remembers where I work and makes great conversation with people of all ages. My father was with me a few years ago when I bought my car and my husband still remembers meeting him and compliments him on his ability to make a quick connection. I am confident that when the time comes I will be a return customer because of him. When I do come in for a service I always request Jim because he is also very personable, knowledgable, and has my best interest at heart. When it came to buying new tires I let him pick them out because I knew he would pick out a quality set. He also remembers a lot of the small details from our conversations like work travel and is easy to converse with. Both gentlemen are extremely professional and a true asset to any company. All the best, Tasha Gilstrap More
Our salesman, Frank Liberatore is the best! Makes it happen! What a wonderful carefree experience that our salesman Frank Liberatore made for us! He is the old fashioned, no pressure, car salesman that is a dyi What a wonderful carefree experience that our salesman Frank Liberatore made for us! He is the old fashioned, no pressure, car salesman that is a dying breed. We wish all car dealerships had a person like him! He listens the first time to your wants & needs and makes it happen. If we ever deal again, it would be a pleasure to work with him again. His mannerism and personality are wonderful. Anyone would be crazy to not deal with him!! We also were pleasantly surprised with the great reception and easiness that we experienced with Cindy Godfrey & Robert Williams. This dealership has it together and makes buying and trading a real pleasure instead of a drag. More
Satisfied Customer Although purchasing a new vehicle is by far not our favorite thing to do, we were pleasantly surprised at the outcome of our experience. Our sales pe Although purchasing a new vehicle is by far not our favorite thing to do, we were pleasantly surprised at the outcome of our experience. Our sales people worked hard to get us a great deal. They were low-pressure and hard working. Marcos has gone out of his way to accommodate our needs. We would definitely recommend purchasing a vehicle from Crown Nissan! More
Outstanding purchasing experience!!! First of all, since many people might not read this till the end, Mr Williams, I encourage you to do so. Greg is a great professional, pays attenti First of all, since many people might not read this till the end, Mr Williams, I encourage you to do so. Greg is a great professional, pays attention to the persons he is in business with as an individual and not just a potential buyer. Greg has an outstanding communication gift, and most and above all: Greg is a good person, he truly is a good man. Now, this takes all the more sense when one knows that I do not like shopping for cars. We had 2 cars to get from Nissan, and Greg understood from the first second we were not here to joke. We were serious about this, and he made our experience enjoyable. I wish I could say the same from other dealers I contacted for this deal. For some reasons, specific to us, Greg had to show an extraordinary level of patience - many would have given up or not even followed up with us. Greg did, and even when the deal was more compromised than on the ramp of success. He hung onto it,... and it payed off. For all these reasons, I definitely recommend Crowne Nissan of Greenville, and if you get the chance to work with Greg, you will enjoy a great car shopping experience. I wish and hope Mr Williams, GM of Crowne Nissan will see and read this review, as he should be proud of having such a man on his team. We got a Juke Nismo 14' and a Pathfinder SL 14'... and I know Greg will remember who I am. :-) On a final note, I wish to say that the team, everyone at Crowne Nissan is customer oriented and pays attention to you even if your are not their direct customer ("Need anything?.. " some water maybe?...") Thank you, and keep up the good work... you will be highly recommended. D.A. More
Bought a Harley Davidson Frank is a great guy and I got a great deal on the bike of my dreams. I would definitely recommend Frank Liberatore as a straight shooter. Donna in th Frank is a great guy and I got a great deal on the bike of my dreams. I would definitely recommend Frank Liberatore as a straight shooter. Donna in the F & I department was a joy to do all the paper work with as well. More