Lexus of Chester Springs

Finally I have a Lexus We worked with Colette to look at the RX350. I did not know what color I was interested in. She spent hours with us trying to find a vechile for me. S We worked with Colette to look at the RX350. I did not know what color I was interested in. She spent hours with us trying to find a vechile for me. She was very knowledgeable and easy to work with. Because of her easy going manner, I felt comfortable taking my time making my selection. I would recommend Colette to anyone shopping for a Lexus. More

Quality service in a quick & timely manner Ive been buying from Lexus of Chester Springs for the past 20 years. The sales associates are amazing and know what they are talking about. When tradi Ive been buying from Lexus of Chester Springs for the past 20 years. The sales associates are amazing and know what they are talking about. When trading in a car they usually meet the price you are asking unless you are completely insane with the price your asking. I would only recommend Lexus of Chester Springs for anyone looking to buy a Lexus. More

State Inspection Steve was very nice, professional and courteous to me and got me a good vehicle as loaner and got my LX 570 serviced in a reasonably good timeframe.I Steve was very nice, professional and courteous to me and got me a good vehicle as loaner and got my LX 570 serviced in a reasonably good timeframe.I love coming here and Amanda, Matt are also very nice people and proffessional.I feel in good hands.. More

Car Purchase I worked with Colette on the purchase of a new RX350. She was professional, knowledgeable, and friendly. Further, she located the vehicle we wanted ve I worked with Colette on the purchase of a new RX350. She was professional, knowledgeable, and friendly. Further, she located the vehicle we wanted very quickly at another dealer and was able to purchase the car immediately. She had all the paperwork done and ready for me to meet with Finance Manager Tom as soon as I arrived at Dealership. Tom explained all the forms, and we settled everything in about 15 minutes. That is about as fast as it can be done. I would highly recommend Lexus of Chester Springs! More

Great experience I have been looking for a used wrangler Sahara for a month for my 16 year old I located one online but being from ct a road trip to pa seemed risky. I have been looking for a used wrangler Sahara for a month for my 16 year old I located one online but being from ct a road trip to pa seemed risky. Dealing with Lexus of Chester Springs was a great experience. My questions were answered quickly at 8:30 at night. All the details were handled easily as the price was fair and no silly extras After driving 3 hours we were treated like family offer drinks, snacks they made my son feel like a king and we we went for a day and had everything done in under and hour Exceptionally professional and great people I highly recommend them Thanks Mike More

Sustained exceptionalism throughout experience Craig had the wife at hello. Cliché? Yes, but reflective of how my wife was treated throughout entire process. From explanations to demonstrations a Craig had the wife at hello. Cliché? Yes, but reflective of how my wife was treated throughout entire process. From explanations to demonstrations and a tour of maintenance department, the team at Chester Springs left no question unanswered, to include safety, financing, after-sale support and convenient servicing (loaner/at home pick-up & drop-off) of our new vehicle. It was clear this dealership's focus and actions IS people and satisfaction. Huge accolades to the front desk, Craig, Scott, Tom and Andrew. More

Servicing Thanks to Amanda for great customer service.I got my LX570 just serviced, she's very polite and friendly, very customer centric, she makes sure that c Thanks to Amanda for great customer service.I got my LX570 just serviced, she's very polite and friendly, very customer centric, she makes sure that client gets good loaner cars, keep it up Amanda, very happy to be a Lexus customer. More

Awesome Experience It was a Saturday afternoon and I was ready to purchase a Lexus HS Hybrid (from another used car dealer) and when I got there (45 mins away from my h It was a Saturday afternoon and I was ready to purchase a Lexus HS Hybrid (from another used car dealer) and when I got there (45 mins away from my home) I found out the car wasn't ready. I did a quick search for a Lexus in the area and when I called Alvin he said there was one left on the lot ready for me. When I arrived at Lexus of Chester Springs 20 mins later Alvin was ready waiting for me with the car. The whole atmosphere was pleasant and calming. My new car is beautiful and Alvin and team could not have made this a better experience for me. I would recommend this to anyone, and when the time comes for another car, my family will certainly be going back! More

It could not have been better We live in Annapolis Maryland and had my 2011 Lexus totaled in an accident. Three weeks later we was visiting friends west of Philadelphia and at the We live in Annapolis Maryland and had my 2011 Lexus totaled in an accident. Three weeks later we was visiting friends west of Philadelphia and at the end of a sight seeing day, I asked if there was a Lexus dealership nearby. Our dear friends drove us by Lexus of Chester Springs after closing hours on a Saturday and I saw the perfect replacement car for me. I double checked it on the web site and called Monday morning. I put a deposit down and the next Friday we drove back up with financing in place from Maryland. Our salesman Vince Mazzula was understanding of our schedule and Tom Martellacci offered a better financing package that we accepted. The process was organized and professional and friendly. We left our accident rental nearby and drove home with the new car. It could not have been better and we will call Vince next year when we want to upgrade my wife's Lexus. We loved the whole experience. More

Lease new ES300h and RX 350 This was our first leasing experience. Colette, Andy and Tom were all courteous, helpful and friendly. We gave all of them "10's" across the board. This was our first leasing experience. Colette, Andy and Tom were all courteous, helpful and friendly. We gave all of them "10's" across the board. More