Heuberger Subaru
Colorado Springs, CO
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In and out very quickly This was a great experience. The whole process was simple and quick. That is very important to me. I hate waiting around and I have very little of This was a great experience. The whole process was simple and quick. That is very important to me. I hate waiting around and I have very little of that when I purchase my 2014 XV. I would suggest Heuberger Motors others that are interested in a new Subaru. More
2015 Series Blue BRZ , WRB One of the best car buying experience I ever had, no game, no xx, just straight forward honest pricing, why wasted time to deal with all the nonsense One of the best car buying experience I ever had, no game, no xx, just straight forward honest pricing, why wasted time to deal with all the nonsenses from the local dealer, especially in my area, Nikole M.(Nikki) was my direct sale person, Eric was helping me start the buying process, Nikki would follow thru the whole buy processes detail extremely well, she updated me on every process, estimated cost, ETA my BRZ arrival time, transport shipping...etc.. and follow up post sell to make sure I am happy with the purchase. I would highly recommend anyone who need to purchase Subaru from Heuberger Motors, I am definitely would purchase new or use car from Heuberger Motors again. BTW, I should also mention Eric W. Sale Manager was great too, everything upfront, no pressure, no game, just straight honest . Thank you More
2015 Subaru Outback 2.5i Premium This is a great dealership with a large inventory. The sales representative was very straight forward in the negotiations, I ended up with a great dea This is a great dealership with a large inventory. The sales representative was very straight forward in the negotiations, I ended up with a great deal on a new and reliable vehicle. More
Great price and simple buying process. Bought my car from Florida using their great web site and info. Better discount just using their eprice feature than I would have expected in face to Bought my car from Florida using their great web site and info. Better discount just using their eprice feature than I would have expected in face to face negotiations. Delivery was quick and efficient. More
Great experience buying our new Legacy We looked at cars online and when we finally came in to look at them, Karen had the one we wanted waiting for us. She was very helpful and knowledgabl We looked at cars online and when we finally came in to look at them, Karen had the one we wanted waiting for us. She was very helpful and knowledgable about the vehicle and it's features. Dawn, the finance manager that helped us what great! She was very helpful with finding the best protection plans for our needs. We had our 2 and a half year old son with us who was getting kind of crazy towards the end. Everyone we worked with was super patient and understanding. I would reccomend Karen and Heuberger Subaru to anyone! More
Great experience Came in with a car in mind and left with more than we expected. Great job by Josh the rest of the staff. Went out of their way to make us feel comfor Came in with a car in mind and left with more than we expected. Great job by Josh the rest of the staff. Went out of their way to make us feel comfortable and at ease. Great job by all involved. More
It was a very pleasant experience. Our buying experience with Karen was very pleasant We rode around to many lots to find the right car. She was showing us a silver one which we had a Our buying experience with Karen was very pleasant We rode around to many lots to find the right car. She was showing us a silver one which we had ask for on line. But then saw that Quartz Pearl Blue and it had not been serviced to sell so waited for that. So our time was long but Karen and the other staff helped it be a good experience.. We enjoyed the coffee very much. Karen is very friendly and she explains each step of the transactions, answered all questions. She worked for us for the best deal possible. The man in Finance was also helpful. More
Excellent car buying experience done remotely! We live in California, were looking for a Subura and found one at a great price online in Colorado. Having never purchased a car from another state a We live in California, were looking for a Subura and found one at a great price online in Colorado. Having never purchased a car from another state and with all of the California regulations, we were a little hesitant but after reading all of the reviews and seeing other people's experience doing the same thing through Heuberger Motors, we did it. From the start, Nikki was an awesome salesperson. Never, ever pushy, answered all of our questions, was upbeat and positive throughout the whole experience. She followed through and contacted us regularly to make sure all of our questions were answered. She was open to texting, calling or emailing - whatever was convenient for us. Once transferred over to the finance department, Mark was timely and took care of everything. Not once did we ever regret the decision or think we made a mistake. The car was delivered in excellent condition with all of the paperwork and a full tank of gas!! I would most certainly do this again and highly recommend Heuberger Motors for all out of state purchases. They know what they are doing and help you through all of the red tape each state has. Thank you Nikki! More
Schedule with Karen I had a wonderful and quick experience with Karen. We interacted via email for several weeks before we met. She was very informative and straight to I had a wonderful and quick experience with Karen. We interacted via email for several weeks before we met. She was very informative and straight to the point. She was not pushy and she accommodated my schedule. She came in early in order to work with me, which I greatly appreciate. I highly recommend Karen. More
Post-Sale Service Appalling I purchased from Hueberger a 2014 STI in December, 2013. I also purchased a hood, bumper, and mirror clear bra to protect my paint. The vendor they I purchased from Hueberger a 2014 STI in December, 2013. I also purchased a hood, bumper, and mirror clear bra to protect my paint. The vendor they used to install the clear bra did a poor job (and quite expensive). The clear bra manufacturer, Llumar, agreed to pay for repairs but would not cover my paint if it got damaged. I asked Hueberger, specifically Eric, to step up and provide me with some coverage on my paint if it got damage fixing the product I purchased from him. After being called unreasonable and ridiculous, he finalized his response with, "This is our final stance on the matter. No further communication is required." Needless to say, no other communication will be had and no further business with Hueberger will be promoted or done at this delaership. More