Chesrown Chevrolet GMC

text messaged me instead of calling me Talked to finance person about the problems after the sale. Repeated phone calls lead to voice message machines, only to get replys by text messages. Talked to finance person about the problems after the sale. Repeated phone calls lead to voice message machines, only to get replys by text messages. Not a professional way to handle customer service. WILL NOT deal with these people ever again! More

Excellent salesman Rob Brown met us at the door when we walked in on Sunday afternoon. I told him I was interested in a small SUV or crossover, and he immediately pulle Rob Brown met us at the door when we walked in on Sunday afternoon. I told him I was interested in a small SUV or crossover, and he immediately pulled together four vehicles for me to test drive. He answered questions, listened to what I wanted, provided insightful information, and respected my wishes. There was a car on lot, similar to what I want but overloaded. He did not push that car but instead found one several hundred miles away and got it in for me. He called several times to keep me informed of the process and made the experience very enjoyable. He was a trustworthy salesperson and I would recommend him to anyone in the market. More

Awesome Customer Service!! I actually didn't end up purchasing my vehicle from this dealership but they were an amazing team so I would encourage all to give them a try!! I actually didn't end up purchasing my vehicle from this dealership but they were an amazing team so I would encourage all to give them a try!! More

A GREAT CAR BUYING EXPERIENCE I generally dread the process of buying a vehicle. This was not the case at Chesrown. The experience was positive. The staff was friendly and atten I generally dread the process of buying a vehicle. This was not the case at Chesrown. The experience was positive. The staff was friendly and attentive. I would like to recognize the salesman who worked with me, Joe Maslar. Joe was the utmost professional and did not waste my time. This I really appreciate. I would highly recommend Chesrown to friends and family More

Stay as far away as possible Do not go anywhere near this dealership, they lie to a 22 year old and then don't want to take the car back or do anything about it. What a way to run Do not go anywhere near this dealership, they lie to a 22 year old and then don't want to take the car back or do anything about it. What a way to run a dealership, all they want is your money and they don't care how they get it. Stay as far away from this dealership as you can and don't trust anything they tell you. More

Great overall experience was great. Outstanding Customer Service from all departments from sales, service, the ownership and all other individuals I came in contact with. Service from all departments from sales, service, the ownership and all other individuals I came in contact with. More

I have had nothing but excellent service at this dealership. I recently purchased a used car from a relative and they had their car serviced at this dealership. I took the car in for regular check u dealership. I recently purchased a used car from a relative and they had their car serviced at this dealership. I took the car in for regular check up and some minor repair and detailing.... WOW all I can say is my car looks like a new car. I am just tickled of how great it looks. I mean the car REALLY needed some TLC on the inside and you would never know how bad it looked before. The customer Service is just outstanding - very friendly. THANKS so MUCH for taking care of my new (old) vehicle. THANKS, and you now have a new, very satisfied customer. More

I had never owned a Chevy until I bought a used Cavalier. I didn't buy the Cavalier from Chesrown but they performed all the maintenance. When my Cavalier died I cried, literally, because I didn’t want and I didn't buy the Cavalier from Chesrown but they performed all the maintenance. When my Cavalier died I cried, literally, because I didn’t want and didn’t think I could afford a car payment (it had been a pretty bad year for house repairs). I’m pretty sure I scared them with all my blubbering, but everyone was so kind to me and they found me a great car that fit my budget. They have my business for life. It’s that simple. And if I can talk my son into it, they’ll have his business for life as well (he’s 14). More

Driving Chevy and GMC trucks for many years I have grown to expect great service from our area GMC and Chevy dealers. The team at Chesrown far exceeded my expectations. My initial contact was through the to expect great service from our area GMC and Chevy dealers. The team at Chesrown far exceeded my expectations. My initial contact was through the internet sales team to review inventory. They were prompt, courteous and answered my questions with integrity and respect. The follow up calls and scheduling a visit to the showroom were seamless and exceptional. At no time was there a high pressure sales, focus on adding on unwanted options to my buying experience or unclear alternatives. The truck is amazing. The follow up and service plan is superior to any other on the market. I highly recommend Chesrown for all buying needs. I will be back in the future. More

My wife and I purchased a 2012 Chevy Sonic at Chesrown Chevrolet earlier this year (2013). We started to have a few weird symptoms that were intermittent and a little difficult to explain. The young man Chevrolet earlier this year (2013). We started to have a few weird symptoms that were intermittent and a little difficult to explain. The young man at the service counter was extremely thorough in helping us identify the root cause of the issues. Once the part was replaced they took it for a test drive and lo and behold the issues was not resolved. Instead of having us return the loaner can and driving a our car that was still acting funny they contacted Chevy directly and worked with them to resolve the issue. I have dealt with dealerships before and honestly I don;t like them. Chesrown is an entirely different story. These people actually care about their clients. Look, we drove from Beavercreek to Columbus to buy this car and we took it back to the same place to resolve this issue. Their service team has gone out of their way to minimize the disruption of our normal life whilst this issues is resolved. Let me be clear, I will use Chesrown again. Normally I tell people to not buy from dealers. Too much drama. Not here though. These guys are professional from the get go, all the way through to the end. I call that integrity. And any company that has this much integrity is bound to get my business again. More