Witt Lincoln

Customers for life! We purchased a Lincoln MKX, let me rephrase...a Beautiful Lincoln MKX. Barry Alves was by far the best salesperson we have ever come across. His many We purchased a Lincoln MKX, let me rephrase...a Beautiful Lincoln MKX. Barry Alves was by far the best salesperson we have ever come across. His many years with the company helped us become knowledgeable about Lincoln and specifically the MKX. We had the pleasure of meeting Ed, making us feel like family. The fact that we were assigned our very own personal Service Rep is comforting for those times we have the car serviced. Cathy explained everything to us as far as financing the vehicle and went above and beyond to find us the very best APR available! The fact that I was wearing a Packers jersey may have helped, but I'm certain anybody that visits Witt Lincoln will experience the same customer service we did! Thanks to everyone at Witt for a simple, non-stressful, fun car buying experience. We look forward to a long relationship with all of you! Date of Transaction 12/09/2014 Type of Transaction Sale Customer Name Michael Oddino Customer Email mrsoddino@yahoo.com Dealership Employee Barry Alves Make Lincoln Model MKX Year 2013 More

Helpful, Friendly and Knowledgeable I can't say enough about how helpful and friendly everyone at Witt Lincoln is. Ernie took the time to answer every question or concern to my full sati I can't say enough about how helpful and friendly everyone at Witt Lincoln is. Ernie took the time to answer every question or concern to my full satisfaction and just made the whole transaction easy and stress free. He made sure that everything on the car was perfect, and took a good deal of time explaining the different functions of the car to me. Ernie took some pictures of me with my new MKZ and e-mailed them to me the next day. That was so helpful, because all my friends had been asking for pictures. The atmosphere at the dealership was comfortable and relaxing. No one there seemed stressed or bothered. It seemed like no matter who I talked to, I had known them for years. I feel confident that whenever I take my new MKZ in for service it will be an enjoyable experience, and I'm looking forward to my first class in learning how to use all the features of my car. More

The "Apple" of Car Dealerships There are very few companies that provide the consistently high level of customer service that Witt Lincoln does. Their "concierge" model of service i There are very few companies that provide the consistently high level of customer service that Witt Lincoln does. Their "concierge" model of service is on par with some of the most notable global brands such as Apple. From the handshake and welcome from the attendant at the service drive to the commitment of the service team, to the personal interest demonstrated by the owners walking by, Witt has revived the core principles of customer service that personalize - not simply quantify the customer. Principles that for the most part throughout much of the marketplace today, have been forgotten. Well done! Very well done!! More

Great Service ! The service was great and the staff was very helpful ! The shuttle driver is pleasant and a delightful conversationalist ! I am a long-time customer The service was great and the staff was very helpful ! The shuttle driver is pleasant and a delightful conversationalist ! I am a long-time customer at Witt, and I have always been able to depend on the Service Center to take excellent care of my two Lincolns.. My 2004 LS was recently serviced, and this review is regarding it. M. Sconiers More

I was treated like family while leasing my new 2014 MKZ. The entire staff went out of there way to make me feel comfortable, and explained all the features of my new car. The trade in was easy and effortles The entire staff went out of there way to make me feel comfortable, and explained all the features of my new car. The trade in was easy and effortless.I felt like I was the only customer, and everybody from the service department to accounting, to the sales department were professional and courteous. The dealership is clean, fresh, and well designed. I have been doing business with Witt Linclon for almost 10 years, and would never buy a car anyone else. They are the best. More

My wife and I decided to get a new MKX for her we found everyone at Witt Lincoln to be professional and very friendly. The MKX we took home is a pleasure to drive. This is a great dealership to do busine everyone at Witt Lincoln to be professional and very friendly. The MKX we took home is a pleasure to drive. This is a great dealership to do business with. No hassles just honest straight forward processes. More

I went in to the dealership while on R&R to look for a dependable vehicle for my wife while deployed to Iraq. I spotted a new 2005 Aviator with an incredible discount. The sales person was very informed a dependable vehicle for my wife while deployed to Iraq. I spotted a new 2005 Aviator with an incredible discount. The sales person was very informed about the product and there was no pressure during a true presentation of the vehicle. This was clearly the best automotive buying experience I have ever had. I also purchased the maintenance program so my wife would have no issues with the car while I have been gone. The service department is outstanding and professional also. More

I bought a used GMC from Witt at the end of May. The car itself was beautiful and test drove wonderfully. I bought it. Six days after I bought the car, it started having problems. Big problems, includi itself was beautiful and test drove wonderfully. I bought it. Six days after I bought the car, it started having problems. Big problems, including loss of power (stalling), hesitation when shifting gears and ABS issues. I left messages and sent emails to the service department and even Mr. Witt himself regarding the necessary repairs, as it came with a warranty, and I wasn't have any luck getting a response from the service department. I never received a response from them. I took the car to a GM dealership for repairs. There, they told me that "someone" had to have turned off the numerous warning lights prior to my purchase. The vehicle had a faulty computer, ABS module that needed reprogramming, and a bad cam sensor. In the less than 1 month I have had the vehicle, I have been unable to drive it a total of 12 days. Witt Lincoln Mercury sold me an unsafe vehicle and refuse to take responsibility for it. They intentionally turned off the warning lights and hid the fact that the car had numerous problems. As for the "dealer warranty" - it is junk and not worth the paper it is written on. They did not call back the GM dealer to discuss and I am out the repair bills and car rental expenses. DO NOT BUY FROM WITT LINCOLN MERCURY. DISHONEST, UNTRUSTWORTHY, AND SELL JUNK CARS. More

Very informative, and fair. I bought my car a month before the Family plan. I was just in for an oil change at Townsend Lincoln Mercury when I noticed the Witt "no hassle price" that I had paid was ch before the Family plan. I was just in for an oil change at Townsend Lincoln Mercury when I noticed the Witt "no hassle price" that I had paid was cheaper to the Family Plan price, which is supposed to be the best price. They also called to make sure I was satisified, nice to do business with. By the way I just found out their is a Witt dealer/service in Escondido, I'll be going there from now on. More