Steve Lewis Subaru
Hadley, MA
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It was a amazing experience! It had been many years since I had purchased a new vehicle. So I was very new at this process. I had one on one service with John from beginning to e It had been many years since I had purchased a new vehicle. So I was very new at this process. I had one on one service with John from beginning to end which that is exactly what I needed that day! The team was very good at anticipating what I wanted to know about the process. The team worked in synergy answering all questions I had before I had them. That is what it should be like! I am grateful for that day and I love my New Outback! They all made it happen in just a short period of time. The dealership even called after to see how I was doing with the car and if I had questions.....WOW! More
Up front, honest, friendly. I spoke with Jesse on the phone. I was comfortable from that point forward. I drove right by a dealership, which was offering a better price, to do b I spoke with Jesse on the phone. I was comfortable from that point forward. I drove right by a dealership, which was offering a better price, to do business with Steve Lewis. They came highly recommended, by a couple of friends of mine, and they were right. I never felt rushed; always felt like they were doing they're best to accommodate me and my son.I spoke with Larry, when I was finalizing my paperwork, and he too, was just great to deal with. When I picked up my car, Jesse took the time to go over the car's functions with me, and asked me if there was anything he could have done better; no. Furthermore, when any other employee thought you needed something, they jumped in and asked. I could keep going... In short, the staff at Steve Lewis took what could be an anxious time (purchasing a car), and turned it into a very positive experience. Thanks to all. More
Highly Recommend! Buying a car is no small matter. I would highly recommend Steve Lewis Subaru! The whole experience was very positive. The entire staf Buying a car is no small matter. I would highly recommend Steve Lewis Subaru! The whole experience was very positive. The entire staff welcomed us like family, including our furry friend, Logan. As an educator, I appreciated John Acadia's ability to carefully listen to our needs and be willing to go the extra mile to make sure we were able to get the exact Outback that we wanted. There was no pressure whatsoever. Any questions or concerns were answered in a timely manner. You could sense that everyone at Steve Lewis Subaru work as a team and are focused on customer satisfaction. Thank you John, Griffin, Koren, Myron, Larry, Mike for a very satisfying car buying experience! More
Great car buying expereince! From the moment we walked in, we were taken care of. Joe, Pete, Myron and the rest of the team are great at what they do. We visited other area Subaru From the moment we walked in, we were taken care of. Joe, Pete, Myron and the rest of the team are great at what they do. We visited other area Subaru dealers and Steve Lewis Subaru was by far the best experience. With this winter's snow, the lot was clear and the cars were cleaned off. We walked in on Thursday and drove away with a wicked good ride on Monday. Great experience. More
Excellent from the first greating I had a great experience! The sales consultants was very knowledgeable, and excellent to deal with. They made buying a new car fun and easy. I had a great experience! The sales consultants was very knowledgeable, and excellent to deal with. They made buying a new car fun and easy. More
Friendly, easy to work with, no pressure My wife and I have now bought two Outbacks from Steve Lewis and both times have been great. I came in this time with price quote and they honored it My wife and I have now bought two Outbacks from Steve Lewis and both times have been great. I came in this time with price quote and they honored it without any fuss. My salesman, Jesse, spent just enough time taking me through the various features/options and listened to my needs. The car arrived for me to pick up just when he had promised. We scheduled the pick up promptly and the entire process was smooth and efficient. A truly pleasant experience. I highly recommend Steve Lewis Subaru. More
A great experience in every way! Our experience with this dealership and with our sales personnel was just great. Clear explanations. Good listening to our needs and wants. Careful Our experience with this dealership and with our sales personnel was just great. Clear explanations. Good listening to our needs and wants. Careful attention to detail. People watching out for our needs in all departments. More
Friendly and helpful My husband and I were so happy with our salesman Dave. He was thorough and honest. We love our subaru! I am recommending a subaru to everyone! And tel My husband and I were so happy with our salesman Dave. He was thorough and honest. We love our subaru! I am recommending a subaru to everyone! And telling them to see Dave at Steve Lewis! Thanks so much More
Pressure-Free Experience I have had some miserable experiences with car salesmen. Until recently, I'd have preferred a root canal without anesthesia to a visit to a dealership I have had some miserable experiences with car salesmen. Until recently, I'd have preferred a root canal without anesthesia to a visit to a dealership. Buying a car from Steve Lewis Subaru was the antithesis of past experiences, and working with Dave Hanks was pure pleasure. Dave was friendly, respectful, and informative. He didn't try to push a particular vehicle, package or timeline to close the sale. He spent hours answering my questions. When my car arrived, he spent hours more explaining every feature, then followed up a few days later to see if I had any questions. Myron, who processed the paperwork and financial transaction, was good-humored and professional. If you are looking for a Subaru, this is the place to get it. More
Positive Experience I recently went to Steve Lewis Subaru to trade in my old car for my first Subaru. I had never been in a Subaru before, and Koren did a great job going I recently went to Steve Lewis Subaru to trade in my old car for my first Subaru. I had never been in a Subaru before, and Koren did a great job going over all of the features of the 2012 Impreza I was interested in, as well as explaining how the Impreza would compare to my previous car. Koren worked with Jon and they were both great at answering my follow-up questions after I decided to purchase the Impreza and also made sure the touch-up work that needed to be done was of excellent quality. Koren has also checked in with me a few times since the purchase to make sure I'm still satisfied with the car. Koren and Jon were both professional and personable throughout the process. More