Keystone Volvo of Berwyn

Confidence in Buying Pre-Owned Volvo Dave was good to work with. He came across as honest, and was obviously knowledgeable. (Most other dealer's salespeople were so uninformed it was am Dave was good to work with. He came across as honest, and was obviously knowledgeable. (Most other dealer's salespeople were so uninformed it was amazing.) He told us about the car, we did not have to drag out information. He said he'd make everything to our liking, and he did just that. Overall the process was smooth and easy--as easy as buying a car can be. We hope to see him again, and look forward to our first Volvo experience. More

Straight and to the point!!! I live in Baltimore and began communicating with Dave several days before buying my dream car. Needless to say, he had three other buyers who lived in I live in Baltimore and began communicating with Dave several days before buying my dream car. Needless to say, he had three other buyers who lived in the local area, ready to purchase this vehicle, but as the great salesman I've found him to be, he held the line after his promise and kept the vehicle on hold until I could find the time and transportation to get there with the least amount of confusion. I recognize experience and thoughtfulness when it presents itself. Dave made me quite comfortable to drive my dream car home without a second thought. More

Review comments They quickly identified 2 repair items and completed those. They also recommended several other maintenance items and explained that they could be def They quickly identified 2 repair items and completed those. They also recommended several other maintenance items and explained that they could be deferred for short period of time. More

Leased Volvo V60 Have always loved Volvo cars but in the past felt that their lease programs we cost prohibitive. Dave Jurgensen was great in that he was able to get Have always loved Volvo cars but in the past felt that their lease programs we cost prohibitive. Dave Jurgensen was great in that he was able to get me in a car that I love and get creative with the pricing so it was affordable. He is very knowledgeable and very helpful. Dealership has just been renovated and looks terrific but the people working there really make it! More

All was ready for dropping off my car and picking up loaner Friendly, professional, knowledgeable, and efficient from start to completion. I have been servicing my car at Keystone since bought it new in 2002. Friendly, professional, knowledgeable, and efficient from start to completion. I have been servicing my car at Keystone since bought it new in 2002. No words are adequate to explain the gratification I experience in recognizing that everyone in the service department knows the importance of congenial, effective response to service needs and human encounters. More

Purchasing our car at Keystone Volvo was a pleasure We drove our XC90 until it was a few miles short of 229,000 miles and would have continued driving it had we had not developed a cylinder issue. If We drove our XC90 until it was a few miles short of 229,000 miles and would have continued driving it had we had not developed a cylinder issue. If you, like us, would prefer to never shop for a car, then do as we did and call Ron DenBroeder. He made the process of narrowing down our choices and selecting a vehicle enjoyable. We are now in an XC60 and enjoying every mile of our driving! The service team at keystone is professional and we want to mention Larry Murphy in this review. The service end of Keystone Volvo is what kept us repeat customers. More

Best dealership ever. Ron was great! I had an unexpected need to buy a car after my engine seized on my car. I owed much more than the car was worth at this point. Ron and Keystone motor I had an unexpected need to buy a car after my engine seized on my car. I owed much more than the car was worth at this point. Ron and Keystone motors helped me with my vehicle predicament every step of the way and turned an unfortunate situation into a pleasant experience. Within two day of losing a car, they made it possible to drive off the lot in a great Volvo. The more I drive my new car, the more I feel like I got lucky getting rid of the old one! Thanks Ron! More

Recent Service on S80 I turn to Keystone Volvo Berwyn when my car requires more extensive service, as I rely on and value their expertise, service quality, and professional I turn to Keystone Volvo Berwyn when my car requires more extensive service, as I rely on and value their expertise, service quality, and professionalism, While I've always had great service in the past, I was fortunate to encounter their newest service representative, Maria. Maria is the best! She patiently and thoroughly walked me through the various repairs needed and facilitated having the car serviced. When picking up the loaner car she arranged for me, I was also fortunate to run into the technician, Anthony, working on my car. Anthony was super too. Kudos to Service Manager Steve for bringing in Maria as a fantastic addition to the service team. Special thanks again to Maria, Anthony, and Keystone Volvo Berwyn for the recent repairs and wonderful customer service experience. More

20K mile maintenance I purchased my XC60 at Keystone Volvo of Berwyn and had an excellent experience with Dave Jurgensen. I've since had my Volvo serviced there for the 10 I purchased my XC60 at Keystone Volvo of Berwyn and had an excellent experience with Dave Jurgensen. I've since had my Volvo serviced there for the 10K mile maintenance, and just recently, the 20K mile maintenance. I LOVE the convenience of their online scheduling tool for service appointments. I was able to reserve a loaner car during both appointments, which was nice, as I got to try out other Volvo models for the day. The folks in the service department are friendly, get the job done quickly, and are very helpful. Maria took care of me this recent appointment and had me in and out in a matter of minutes. That is very appreciated when you work 30-40 minutes away and still need to fight rush hour to get into work on time. More

Service on VC60 Maria is wonderful. I dropped off my XC60 for it's 82000 mile check and inspection. She gave me a great (new) loaner, called with updates, and was jus Maria is wonderful. I dropped off my XC60 for it's 82000 mile check and inspection. She gave me a great (new) loaner, called with updates, and was just fantastic. Couldn't ask for a better service experience. Thank you !! More