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Jack O Diamonds Honda

Tyler, TX

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rated
694 Reviews

2600 W SW Loop 323

Tyler, TX

75701

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Showing 694 reviews

May 02, 2015

Responsive. Considerate. Quick They listened to what I wanted. Had my work done and me out the door in the time frame I had to work with. They seemed very considerate of my needs an More

by 05accordofmine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula and someone else(man)
May 04, 2015 -

Jack O Diamonds Honda responded

Thanks for your feedback. Our goal is perfection but sometimes we fall short. Your comments help us get better. Thanks Steve Laurel Internet Manager

April 25, 2015

Honda CRV Touring James Cole and the guys at JOD were fabulous. Never had a more pleasant car buying experince. Extremely professional, knowledgeable, and personable. R More

by AstridM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cole, John
Apr 26, 2015 -

Jack O Diamonds Honda responded

Thank you for your review and feedback. Your experience is exactly what we work toward every day. Steve Laurel Internet Manager

April 19, 2015

Very Satisfied customer I've been purchasing my Honda"s at Jack O'Diamonds since 2001 and have been servicing them there regularly and have no complaints with the service. I More

by schutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don't have the name of the young lady in the service department but she has been there for several years.
Apr 20, 2015 -

Jack O Diamonds Honda responded

Thank you so much for being such a loyal customer and thanks for your review. Steve Laurel Internet Manager

April 19, 2015

oil change and brake check Did work requested. Oil change and checked brakes squealing noise. They told me that they were unable to get the squealing noise to quit, but new brak More

by 1twocello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Apr 20, 2015 -

Jack O Diamonds Honda responded

Thank you for your review. This feedback helps us continue to improve. Steve Laurel Internet Manager

April 19, 2015

One Very satisfied customer I appreciate the individual time they gave me. I never felt rushed or pushed into making a quick decision. They let me take my time and answered all m More

by CPage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cole
Apr 20, 2015 -

Jack O Diamonds Honda responded

Thank you for your feedback. Your experience is exactly what we strive for. Thanks Steve Laurel Internet Manager

April 18, 2015

Amazing Excellent service friendly staff !! I went in to buy a car with the approval of a bank loan but ended up buying a awesome cash car !! No car note 2007 More

by Delilahw30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 19, 2015 -

Jack O Diamonds Honda responded

Thanks for your great feedback and congratulations on your car. Keep up those grades :-)

April 17, 2015

Very good Roman was very helpful. Purchased second CRV in the last year. Only problems were because of storms the day before, the computers were not all working More

by James 15
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman, Jay Cole and John Hunt
Apr 17, 2015 -

Jack O Diamonds Honda responded

Thanks for the great feedback. Steve Laurel Internet Manager

April 16, 2015

Excellent experience your dealership was an excellent experience. Everyone was very nice and polite. The process went very smoothly. Our sales consultant James McLouth did More

by c parnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McLouth
April 15, 2015

Great dealership I have purchased 3 new Hondas in the last 3 years from Jack O Diamonds. I live in Longview and could have it serviced there but I choose to drive to T More

by Longview Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
April 15, 2015

Good deal Everyone we dealt with was friendly and knowledgeable . Our salesperson, James McLouth, went out of his way to be helpful, patient and kind. I would More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McLouth
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