Lia Honda Northampton

Professional, Pleasant and Genuine I don't like buying cars ever but my recent experience at Lia Honda was an extremely pleasant surprise. Evan Mihalek, the salesman listened carefully I don't like buying cars ever but my recent experience at Lia Honda was an extremely pleasant surprise. Evan Mihalek, the salesman listened carefully to my preferences and concerns, answered my questions fully and made an offer I couldn't refuse. I am extremely pleased with my new Honda Accord EXL and will certainly return to Lia in the future. The oddest thing was I hadn't planned to buy a new car when I went into the showroom. More

Efficiency and professionalism Efficiency and Professionalism , is how I would describe Sales Agent "Nicole Smith" ! She was able to get me in the car I wanted at the price I wanted Efficiency and Professionalism , is how I would describe Sales Agent "Nicole Smith" ! She was able to get me in the car I wanted at the price I wanted. She did not waste my time, I walked in filled out the paper work and in a few hours I was driving away in my new Honda Civic . Before I left Nicole sat in the car and explained every detail of the vehicle so I could be familiarized with it. She was friendly and showed sincere interest. A few days later she called to assure I was happy with the car, which I was. My Past experiences with other agents were not good . I want to highly recommend Nicole Smith to others who are interested in buying a car. More

Good Salesman..... Great personality Good experience, needed a used car, Eric Andersen was very helpful, have not used the service department yet, expecting them to be as helpful as the Good experience, needed a used car, Eric Andersen was very helpful, have not used the service department yet, expecting them to be as helpful as the sales department. More

Timely and friendly service Service advisor Desiree Frank at Lia Honda is always a pleasure to interact with. In a recent 25,000 mile service visit, my honda received excellent c Service advisor Desiree Frank at Lia Honda is always a pleasure to interact with. In a recent 25,000 mile service visit, my honda received excellent care from the service department- service was completed within the estimated time and Desiree and auto technician agreed to save me a few bucks by not unnecessarily replacing parts which were still perfectly functional. Thanks for the great service!! More

200,000 mile maintenance As usual the service at Honda was excellent. Kevin Shea kept in touch with me about issues that came up, giving me his thoughts on what needed to be As usual the service at Honda was excellent. Kevin Shea kept in touch with me about issues that came up, giving me his thoughts on what needed to be done now and what could wait. He gave me cost estimates to help me decide. The car was ready on time and drop off and pick up was easy. More

Great experience both purchasing and servicing Purchased my used vehicle from Lisa Honda...great experience with salesman Jim Paixao. Then needed to bring it in for a service issue and Jim has mov Purchased my used vehicle from Lisa Honda...great experience with salesman Jim Paixao. Then needed to bring it in for a service issue and Jim has moved into the Service dept. Again great service. Would definitely recommend Lia Honda and Jim as a service agent. More

Great personalized service I took my car to Lia Honda for its state inspection, but was very happy they did a free check of all systems and found a problem. James Paixao was ver I took my car to Lia Honda for its state inspection, but was very happy they did a free check of all systems and found a problem. James Paixao was very clear about the parameters and did not pressure me at all to fix it now. He was respectful, warm, and very clear in his explanations. I hope to deal with him again next time I visit. I did not have a good experience with Sales here--but that was 7 years ago--so now I am giving this dealership another chance. James did a lot to boost my estimation of this Honda dealership and I will happily return, especially if I can work with him (or someone as competent and cordial. More

Better than many! I purchased a pre-owned vehicle from this Lia dealership and my salesman Pat Stoddard made the experience easy! He was very professional and accommoda I purchased a pre-owned vehicle from this Lia dealership and my salesman Pat Stoddard made the experience easy! He was very professional and accommodating. They kept every commitment they made to me and then some! I'd definitely recommend this dealership to friends and family! Stuart M. More

Quick and painless Nicole Smith was helpful, knowledgeable and very friendly. She helped me get into a car that I needed at a price I could afford. Everyone there was v Nicole Smith was helpful, knowledgeable and very friendly. She helped me get into a car that I needed at a price I could afford. Everyone there was very attentive. After looking at many vehicles, I got a Fit. It's prefect for my son who is in a wheelchair. His chair rolls right in the back. Very roomy for a small car. In just two hours I walked out with a new car. All in all it was a very good experience. More

Lia Honda of Northampton, MA Working with Salesperson, Jim Paixao, made purchasing our new Honda Odyssey a breeze. He was able to read our needs accurately and quickly presented a Working with Salesperson, Jim Paixao, made purchasing our new Honda Odyssey a breeze. He was able to read our needs accurately and quickly presented a vehicle that really was perfect for us in terms of color, mileage, cost, functionality, condition, safety, and more. Honda really does price their vehicles just under market value. There was real no need for negotiation and we came away from the purchase feeling as if we got a fair price on a great and, most importantly, reliable vehicle. Their representative, Jeff (I forget his last name), who helped us with financing and, ultimately settling the finances, was very clear, very well prepared, and just made the whole process efficient, smooth, and comprehensive. They were able to generate a financing rate that meet our budget. Overall, our experience working with LiaHonda was just a pleasure. Thanks, again, to Jim Paixao for all of his help and for being so easy and comfortable to work with! More