Lugoff Toyota

Best Car Buying Experience Ever!!!! I had recently been searching on the internet for used Toyota Prius'. I found about 4 or 5 that I wanted to look at so, I set out on Wednesday morning I had recently been searching on the internet for used Toyota Prius'. I found about 4 or 5 that I wanted to look at so, I set out on Wednesday morning to make a day of it. I started out in Augusta then made my way to Columbia. Needless to say, I did not find what I was looking for. Some of the salesmen I encountered were nice people but a few were very unprofessional and down right rude. Then, I finally made it to Lugoff Toyota, which was my last stop on an already long day. I arrived about 45 minutes before they were to close. Tommy Lee was the salesman who greeted me and within a few minutes I new this was going to be a great experience. The used car I went to look at was not what I was needing so Tommy asked if he could try to get me in a new model of the one I was wanting. Honestly, I didn't have high hopes because 4 other dealerships could not get me in a new one within my payment terms. With the help of Cody DeBruhl, these guys hit it out of the park. Not only did they get me in the car with the monthly payment I requested but they were also very personable, pleasant and most importantly, respectful to me as a customer. This goes a long way in my book and a lot of other dealers need to take notes from Tommy Lee and the guys at Lugoff Toyota. They also stayed well after closing hours to get me in the car I wanted. This is how customer service should be. This was the best car buying experience I have ever had. If only I would have started at Lugoff Toyota, I would not have wasted the entire day at those other dealerships. More

Double Winner Purchased 2 used Toyota's on 5/4/2015 (2011 Tacoma & 2014 RV4). My sales rep was Tommy Lee and he was very pleasant and helpful throughout the entire Purchased 2 used Toyota's on 5/4/2015 (2011 Tacoma & 2014 RV4). My sales rep was Tommy Lee and he was very pleasant and helpful throughout the entire process. Likewise for his Floor Manager, Matt Baker and Shane Olivett, Business Manager. This, despite working through the late hour of the day, not wrapping up until after 10 p.m.. Both my wife and I have been satisfied Toyota owners for the last 14 years and look forward to extending our positive relationship for the life of these new vehicles. More

Purchasing a new highlander I would like to commend Lugoff toyota on a very nice car buying experience. They got us in the car we wanted for a great price without a lot of haggli I would like to commend Lugoff toyota on a very nice car buying experience. They got us in the car we wanted for a great price without a lot of haggling. They were very professional and courteous. More

2013 Camry XLE-Great Experience-Thank you Jamie! We were in the market for a car and searched around at many dealers. I was referred to Jamie by a friend and right off of the bat Jamie truly lived u We were in the market for a car and searched around at many dealers. I was referred to Jamie by a friend and right off of the bat Jamie truly lived up to his accolades. We called Jamie and he took the time to get a complete list of what we were wanting in a vehicle. We were interested in a vehicle Lugoff had on the lot and I did not tell Jamie that until we let him know everything we wanted. He indicated that the vehicle we were interested in had all the features that we listed. We then discussed our concern with getting the payment around $275/mth. He ran some numbers and said it would be a stretch and we wouldn't know the actual numbers until we went through the credit/finance process. We drove from Florence to Lugoff with no guarantee of anything working out. The car was absolutely impeccable. Clean inside and out with a great carfax report. 13,000 miles on the odometer and it looked like it came off the factory floor. It drove like a champ! We then decided to run credit and because of a lack of sufficient credit history the price was higher than we could afford. We don't have money to put down and only could apply our trade in value. Jamie, their finance guy, and his manager added value to the trade in, took money off of the price of the vehicle (they had already discounted the vehicle $4,000 on the internet), and cut the 7 year warranty price in half. They got the price down to $288/mth and we could afford the car! We were pumped! Because it was after 6 and their detailer had left, Jamie went out while we were signing the paperwork and detailed the car inside and out. Talk about customer service! He could of left and gone to see his family that Saturday night, but he chose to help get a car that was already in pristine condition showroom ready. He went above and beyond for complete strangers. If you are in the market for a car and want the best in customer service, go see Jamie and the crew at Lugoff Toyota! More

Very smooth, hassel free, and friendly service I was looking for a dependable car to travel for my work but I was a first time buyer with no established credit and limited down payment. Clyde had I was looking for a dependable car to travel for my work but I was a first time buyer with no established credit and limited down payment. Clyde had me approved for basically any car of my choice with a very small down payment within 15 mins! He then showed me a few Corollas, which was what I wanted, and within 20 mins he had me in a beautiful 2013 Corolla! This was the best experience I have had with any dealership! Clyde was knowledgable, helpful, and very friendly! I love my new car and would suggest to anyone looking to buy a car for the first time to go here! Thank you, Lugoff Toyota for making my car buying experience one to remember:) More

Excellent! I felt welcomed and they made sure they met my needs and making sure I kept a smile on my face the whole time everyone was friendly and pleasant peopl I felt welcomed and they made sure they met my needs and making sure I kept a smile on my face the whole time everyone was friendly and pleasant people It was the greatest car buying experience ever. More

"2015 Toyota Corolla" I loved everything about my experience at Lugoff Toyota they made sure I kept a smile on my face from the time I came in until the time I drove off wi I loved everything about my experience at Lugoff Toyota they made sure I kept a smile on my face from the time I came in until the time I drove off with my new car they called me to follow up to see if I had any concerns which made me feel even more comfortable everyone was very friendly and nice my car buying experience with them was very wonderful they make sure to meet their customers expectations every customer had a smile on their face the whole time including me. I'm glad I chose to go to Lugoff Toyota after having bad car buying experiences with other dealerships they made my experience the best! More

Wonderful Experience Bought a used 2012 Highlander. Salesman Jamie Gardner walked me through the process very nicely and explained all my options. He made me feel very a Bought a used 2012 Highlander. Salesman Jamie Gardner walked me through the process very nicely and explained all my options. He made me feel very at ease and like he was my partner in the transaction, not just a guy trying to sell me a car. I wish all my car buying experiences had been so nice! I am a Toyota man from now on, and I will definitely do business with Jamie again. More

New 2015 Toyota Camry I recently purchase a 2015 Toyota Camry from Lugoff Toyota. My experience there was awesome! My salesman name is Joe Scott and he did a great job in h I recently purchase a 2015 Toyota Camry from Lugoff Toyota. My experience there was awesome! My salesman name is Joe Scott and he did a great job in helping me find my vehicle. I didn't feel pushed or pressured. I thank you Joe for your time and undivided attention!!!! Lugoff Toyota ROCKS!!!!!! More

New Camry I recently purchased my 2015 Camry from Lugoff Toyota. I had visited a couple of other Toyota dealerships and none could beat these guys on price, but I recently purchased my 2015 Camry from Lugoff Toyota. I had visited a couple of other Toyota dealerships and none could beat these guys on price, but the other things that were important to me such as customer service and friendliness was unmatched to what the guys at Lugoff Toyota gave to me and my husband. Jamie was our salesman and went above and beyond what you would think most salesmen would do. He was very friendly and made sure we were comfortable from the begining of our visit until we actually got in our new car. Matt was the manager that we worked with. He was also outstanding working with us to get the best possible price we could get. I would and will recommend not only Jamie and Matt to my friends and family I will recommend all of Lugoff Toyota to them all. Oh don't let me forget about our wonderful finance guy, Ira who really explained ever detail about the financial part of the experience, that guy is very smart when it comes to financing. More