Mercedes-Benz of Louisville

Luxury leasing of my luxury car Purchasing or leasing a car has until now not been one of my favorite experiences. However, the individuals at Tafel Motors: Abel Bogale, Jaress Tur Purchasing or leasing a car has until now not been one of my favorite experiences. However, the individuals at Tafel Motors: Abel Bogale, Jaress Turner, John Foye, Jeff Jackson, and Megan Hailey have completely changed my perspective. I have been treated with the utmost respect and courtesy. All my options were clearly explained, I was given a complete tour of the dealership, I was informed of all the free benefits available at Tafel Motors, and last but not least, Megan has been extremely patient explaining all the "bells and whistles" on my 2015 Mercedes S550. I have much to learn. More

Good Expierence I had a good experience leading a car from Tagel Motor. The sales person was knowledgable about the car I was interested in buying. He took the time t I had a good experience leading a car from Tagel Motor. The sales person was knowledgable about the car I was interested in buying. He took the time to answer my questions and help me find a vehicle with the features I was looking for. More

Pleasant experience The car agent was very nice and approachable. She was also intelligent with her vehicle knowledge and exhibited it well along with her demeanor. The car agent was very nice and approachable. She was also intelligent with her vehicle knowledge and exhibited it well along with her demeanor. I will seek her out in the neat future for a vehicle purchase if I decide to go with Mercedes-Benz or BMW. Thank you very much. Sincerely, Holli R. Robinson More

Happy Lexus owner My interaction with Steve at Tafel Motors was excellent. I was treated with respect, and Steve and all the folks at Tafel were very professional. I My interaction with Steve at Tafel Motors was excellent. I was treated with respect, and Steve and all the folks at Tafel were very professional. I was able to purchase a pre-owned vehicle and had very positive dealings with the finance office. Jessie went out of his way to work a lower interest rate. I felt that the team at Tafel was honest and I would recommend a friend to call Steve McDonald if they were in the market for a car. More

Review of Service of George Fraier, Service Department I have owned many vehicles over the past year; however, this is my first Mercedes. George is fantastic as a service provider. He is respectful of my I have owned many vehicles over the past year; however, this is my first Mercedes. George is fantastic as a service provider. He is respectful of my time, courteous, professional and informative about my vehicle. He is the best!!! More

Mercedes Purchase This was our first purchase of a Mercedes-Benz. I can honestly say the I HATE the car buying experience. I found the experience at Tafel to be quite This was our first purchase of a Mercedes-Benz. I can honestly say the I HATE the car buying experience. I found the experience at Tafel to be quite better than expected. Our sales consultant (Wyndall Smith) was very knowledgable and helpful in finding us the perfect vehicle. Based on my experience, I would highly recommend shopping at Tafel when in the market for a new or pre-owned Mercedes-Benz. More

Great salesperson and excellent customer service I just purchased my 3rd Mercedes from Tafel. My salesperson, Kareem Dailey, is a true professional. He understood what I wanted and did not push me. I just purchased my 3rd Mercedes from Tafel. My salesperson, Kareem Dailey, is a true professional. He understood what I wanted and did not push me. The process was seamless and easy. I would highly recommend Tafel. They understand their customers. All of the staff at Tafel are truly versed in customer service. They really do make you feel special and that they appreciate your business. More

Bought 2 sprinter vans we have purchased over 10 sprinter in the last 5 years and by far this transaction was our best experience from pricing to speed of deliver to the bea we have purchased over 10 sprinter in the last 5 years and by far this transaction was our best experience from pricing to speed of deliver to the beautiful and professional Cindee Middleton. More

Unconditional friendship Super friendly. Was able to make an appointment within 24 hours. That was very important to me as I was new in town from New York. They treated me lik Super friendly. Was able to make an appointment within 24 hours. That was very important to me as I was new in town from New York. They treated me like I was their lifelong customer. Excellent. More

Bought a Certified C300 I bought a certified pre-owned C300 from Tafel motors. The customer service was great. Brad was very friendly and helpful with showing me the cars and I bought a certified pre-owned C300 from Tafel motors. The customer service was great. Brad was very friendly and helpful with showing me the cars and going for a test drive. Everyone else at the dealership was also friendly, and introduced themselves to me. Overall it was great car buying experience and I'm happy with my purchase. The only issue I had was with the "Check Engine" light coming on the very next day after my purchase. I had to take it to the dealership to get a O2 sensor replaced. It was covered under warranty so I didn't pay anything out of pocket. But I wish all that was checked before the car was delivered to me. Other than that, I've had no issues with the car and I'm really enjoying it. More