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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
243 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 243 reviews

July 01, 2015

Wonderful Leasing Experience! From the moment I walked into Hudson Valley Volvo I knew I was in great hands. The sales staff and finance department are both professional and approa More

by Happy Car Owner!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Levy
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that Bill was helpful during your sales process. Bill is an important member of our sales team who exemplifies the high standards and ethics we set for ourselves, and our loyal customers have come to expect. We appreciate your business and thank you for choosing Hudson Valley Volvo, we look forward to working with you again in the future. Sincerely, Mike Dillon, Sales Manager

June 29, 2015

Great staff, great buying experience. I got Margot Murphy as my sales rep, and she was very helpful and pleasant to do business with! Nice place, recommend to anyone looking for a certifie More

by Kai C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Kai, Thank you for your review. I am very pleased to hear that you were satisfied with our sales department at Hudson Valley Volvo. We strive each and every day to provide all our valued and loyal customers with expectional customer service. Thank you for your comments; it has been a pleasure doing business with you. Regards, Mike Dillon, Sales Mananger

June 26, 2015

CPO Used Volvo Bought a used CPO Volvo, 2012..... The experience and customer service was fantastic. However, now owning the car for only a few days; my tail light, More

by LawManJOFNY
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Sir, Thank you for taking the time to submit your review. At Hudson Valley Volvo we take our customers’ comments and opinions very seriously, and I am disappointed to hear that you feel that you were not treated fairly. I can assure you that customer satisfaction is our first priority. Our goal each and every day is to exceed our customers’ expectations. I would welcome a chance to speak with you directly if this issue has not been resolved. Sincerely, Mike Dillon, Sales Manager

June 18, 2015

Outstanding I had a problem with my Volvo. The service department offered me an appointment for the same day and arranged for me to have a loaner car which is im More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and woman who answered the phone
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Patricia, Thank you for taking the time to submit your review. Our service team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. Thank you for choosing Hudson Valley Volvo, we hope you let us work with you for all your Volvo service needs in the future. Sincerely, Dan DeCicco Service Manager

May 07, 2015

Service - Always on top of their game I'm fortunate enough to be able to choose almost any vehicle for my personal use. I selected my Volvo S60 (not a perfect vehicle) because of the prof More

by ProfessorFrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Larry
Jun 01, 2015 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We are very pleased to hear that you had a positive experience with our dealership. We appreciate you taking the time share your latest experience with our dealership. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

April 19, 2015

Courteous, respectful, quick Owen was very fast at responding to my emails and calls. Linda worked to get me the best deal possible and was very respectful. A pleasure doing busin More

by Anthonypic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen, Linda
Jun 01, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear that you are happy with with our dealership. Our team works diligently each and every day to ensure that all our valued customers receive outstanding customer service. Thank you for choosing Hudson Valley Volvo. Regards, Mike Dillon - Sales Manager

April 06, 2015

Continual excellent service The annual NYS inspection was recently completed on my C70. The excellent service has continued since our Volvo OSD purchase in 2011. They even found More

by mmillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Dan
Jun 01, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am pleased to hear that you were satisfied with our service department. Our team takes pride in our work and always try to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure working with you, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

April 03, 2015

Excellent service ,this is very professional auto group The service. Was excellent the service manager and the service advisor were excellent ,you can tell that they really care about their work and their c More

by A.B.
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dicicco Laurence Storck
Jun 01, 2015 -

Volvo Cars Hudson Valley responded

Thank you for excellent review. We appreciate you taking the time to let us know that you had a positive experience with our service department and team. It was a pleasure working with you, and as always we appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

April 02, 2015

Easy transaction Just finished my second Volvo transaction with this dealership. I would definitely recommend Hudson Valley Volvo. They are fair, attentive, low press More

by Eddiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill levy, Linda updegraff
Jun 01, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with our sales department. Our goal each and every day is to provided all our customers with excellent customer service. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

March 25, 2015

An Excellent Experience My wife and I have been customers with the team at Hudson Valley Volvo for over ten years. We have either purchased or leased 5 Volvos. This week we More

by Michael Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen and Linda
Aug 03, 2015 -

Volvo Cars Hudson Valley responded

Dear Michael, Thank you for your review and recommendation. It really means a lot to us at Hudson Valley Volvo when a valued customer takes the time to write a review about their experience with our dealership. We are very happy that you consistently have a positive experience with both your vehicle and our dealership. It has been a pleasure doing business with you. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Mike Dillon, Sales Manager

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