Frankfort Toyota

WONDERFUL SALESMAN AND DEALERSHIP I recently traded my Toyota Highlander with 245,000 miles on it for Toyota Corolla. This is my 5th Toyota I drove the KIA but came back to Toyota. So I recently traded my Toyota Highlander with 245,000 miles on it for Toyota Corolla. This is my 5th Toyota I drove the KIA but came back to Toyota. So glad that i did. More

Good experience - accomidated our busy family We recently purchased a Toyota Sienna because we needed more vehicle space for our growing family. However, purchasing a vehicle with two small chil We recently purchased a Toyota Sienna because we needed more vehicle space for our growing family. However, purchasing a vehicle with two small children in tow is not typically and experience we looked forward to. After test driving multiple vehicles, our children were running out of patience to sit through deal negotiations. Greg Woods was very helpful and most of the negotiations were via text and/or over the phone. The paperwork was completed promptly and we picked up the van at a time that was convenient for our busy family. Overall it was a good experience, and would most likely return to Frankfort Toyota. More

Very pleasant experience. Another good experience working with Jimmy Williams. I had called the dealership and asked for Jimmy. I wanted to know if there was a Scion on t Another good experience working with Jimmy Williams. I had called the dealership and asked for Jimmy. I wanted to know if there was a Scion on the lot. He knew I liked white cars and had a search done to find a white Scion at another dealership before I got there in case I wanted to purchase one. I was having problems closing the back door on the Venza because of surgery on my right shoulder and an injury to my left shoulder. I couldn't get my arms up high enough to reach the door when it was open. I needed to get something that sat low enough that I could easily close the backdoor. The Scion XBox fit my needs. Because I had not had the Venza very long I wasn't sure I could afford to trade the 2014 Venza on the the 2015 Scion. Jimmy worked with management to write a deal so that I could make the trade and my payment remain the same or even less. It was also arranged to put a "spoiler" on the back of the car. The paperwork for the transaction took less time than I thought it would. Jimmy explained all of the features of the car and sat up my cell phone with the Bluetooth before I left the dealership. I have had two calls from the dealership (one from Jimmy) since the purchase to see if I was satisfied with my purchase and telling me to call if I have any questions. This was my second purchase with Jimmy being my sales person. He does not pressure a person into making a purchase. Because of my age, I think the Scion will probably be the last car I ever purchase. However, I would want Jimmy to work with me if I ever do decide to purchase another vehicle and he is still with the dealership. More

Easy to work with We came to salesperson David Burnside because he had the exact car we were looking for and at the right price. He was on the ball during the whole pr We came to salesperson David Burnside because he had the exact car we were looking for and at the right price. He was on the ball during the whole process..and we were in and out quickly, and on our way. Just the way we wanted it. Nice fellow. No pressure. Would consider buying a car from him again if I wanted a Toyota or a Scion. Bill the finance guy was efficient and no pressure. Other employees were very friendly. The waiting room is top notch. I could set up my workstation and settle in for the day if I had to. Everything was so neat and clean and I liked the open work stations for sales people...not crowded little offices that make you feel trapped! More

Easy Process The process was simple, a friend referred me to the dealership after working with Sarah for some time. She located the vehicle I wanted and it was the The process was simple, a friend referred me to the dealership after working with Sarah for some time. She located the vehicle I wanted and it was there within a day's time, the delivery process was as seamless as locating it. Fast and efficient as well. I will definitely continue to buy from here in the future. Thanks for the pleasant experience! I will refer others as well! More

Excellent! Greg was very helpful. He helped me over the phone to search for a specific car I wanted. He found the car I wanted but also let me know of a slightly Greg was very helpful. He helped me over the phone to search for a specific car I wanted. He found the car I wanted but also let me know of a slightly cheaper one they had on the lot. Greg was very knowledgeable and very helpful! More

great dealer they did me really well they were very nice & good to deal with very pleased with them I have bought several automobiles in past different locations & they did me really well they were very nice & good to deal with very pleased with them I have bought several automobiles in past different locations & this was the easiest time buying so far More

great dealership I have been a customer of this dealership for 17 years, I buy and have all my Toyota vehicles serviced at Frankfort Toyota. Ben Thompson was very know I have been a customer of this dealership for 17 years, I buy and have all my Toyota vehicles serviced at Frankfort Toyota. Ben Thompson was very knowledgeable and professional during my purchase of my 2015 camry. More

Highly satisfied My experience was great, everyone at the dealership was friendly and very helpful. Love love my new scion :) a big thank you Sarah Mahmoud. I will My experience was great, everyone at the dealership was friendly and very helpful. Love love my new scion :) a big thank you Sarah Mahmoud. I will buy my next car from here More

Outstanding service/facility Brian Thompson and staff were immensely courteous and helpfull when I brought my Toyota in for a safety related item. Very fast, polite, and professio Brian Thompson and staff were immensely courteous and helpfull when I brought my Toyota in for a safety related item. Very fast, polite, and professional turnaround. I am considering a new Toyota and will certainly be talking to this dealer before any other! Most impressive! Gary Carroway More