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Brilliance Subaru

Elgin, IL

4.9
403 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 403 reviews

August 10, 2015

Pleasant and knowledgeable All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I hav More

by Flapjack1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan pagnotta
July 18, 2015

Great Service Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the More

by Cougardad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
July 18, 2015

Excellent!! The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
July 18, 2015

Subaru Outback In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. More

by outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adan was listed on the appointment.
July 13, 2015

Good Dealer Tried going to Gerald Subaru of Naperville first because they were closer, but I found their service sub par and everyone was rude. Decided to try Bri More

by biohazard1085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Laudermilk
July 11, 2015

Forester, 2015 Both our salespeople, Dan & Cindy, were excellent to work with---no pressure. We really like our car. Two things that were less than excellent: We More

by George1213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above.
July 08, 2015

1st oil change. Fast, friendly, and did exactly what I wanted. I also had a talk with a salesperson because the dealership that I bought the car from (Brilliance was More

by dale123
Recommend Dealer
Yes
Employees Worked With
jService was Adam Douglas Mennella, forgot the salesmans' name
July 08, 2015

Oil Change and Softwaare Update They were ready for my car when I arrived and I was out in 45 minutes with an oil change and a software update for Eyesight! Couldn't have been any f More

by charlestraugott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mennella
July 07, 2015

The experience was terrific! We found the salesman, sales manager, and finance manager very helpful and easy to work with. We continued to reach out to the salesman with any furth More

by Old chic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Heller
April 16, 2015

Great customer service Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were More

by 0wrbwrx6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam from service
Apr 17, 2015 -

Brilliance Subaru responded

Thank you very much for your feedback. I am glad that you had a great experience with our Service Department and hope to see you for your next regularly scheduled maintenance. Jim DaLuga General Manager Brilliance Subaru