Superstition Springs Lexus

Outstanding Service James and his staff are the most friendliest and always get me in and out very efficiently. I always can get in when I need to and they make the whol James and his staff are the most friendliest and always get me in and out very efficiently. I always can get in when I need to and they make the whole "car thing" easy peasy!!! More

Awesome this dealership (especially the service area) was clean, professional, service was amazing, workers very friendly. I live in surprise and I will make this dealership (especially the service area) was clean, professional, service was amazing, workers very friendly. I live in surprise and I will make the drive to mesa every time i need service or maintenance on my vehicle. I was blown away. they make you feel like family. not enough words can express my gratitude and thanks to an amazing service center. And it starts with James Black. He sets the tone. What an amazing man. More

Best Service Ever!!!! Nick Smith and the staff in the service department are the best I've ever dealt with!!! They are so efficient and helpful every time I stop in whether Nick Smith and the staff in the service department are the best I've ever dealt with!!! They are so efficient and helpful every time I stop in whether it's for a warranty or fast car wash, they always greet me with a smile and are so courteous. Nick is always willing to go the extra mile to answer my questions, and takes the time to provide EXCELLENT customer service. Thanks Nick, you're Awesome! Best Sales experience with Shay and Crystal in finance is "priceless" love her! Best car buying experience ever! This is my second Lexus and this team knows how to treat a customer! More

Great sales and service I went in to look at a GX 470 to replace my longstanding SUV, I have been searching for the perfect replacement for some time now. I have been to man I went in to look at a GX 470 to replace my longstanding SUV, I have been searching for the perfect replacement for some time now. I have been to many other dealerships testing and actually have bought a few SUV's that ultimately couldn't quite do the job at hand. Anyway, I went into Superstition Springs Lexus and this was my first time at the Lexus dealer ever. I expected to be hauled away by security when they saw a grungy long haired dude crawling around in their truck, instead i was greeted with a smile and was asked what i was looking for in a new Lexus. After explaining my situation and the difficult task i am faced with they gladly gave me the keys to their truck and off we went on a test drive. I took it on probably a 20 minute drive and i wanted to settle into it more before committing to it. They offered to let me take the truck for the day to see how i felt after really getting into it. I agreed but eventually declined after thinking it over, they totally understood and didn't pressure me into buying something i wasn't completely happy with. I think the GX is the right truck for me now but i need to hold out for the exact right one that's going to fit me perfectly. I highly recommend dealing with the sales team at Superstition Lexus, there was no pressure and they made me feel so welcomed into their dealership. I've gone to a lot of different dealerships and all of them have treated me with a lack of class likely due to my appearance but these guys were different and great to work with. I really hope that my future GX can be purchased through this dealership *Nautical Blue with Charcoal interior and no wood trim ;) More

AWESOME CUSTOMER SERVICE I have purchased several Lexus' through this dealership and I always keep coming back because of the fantastic staff in the service department. I got I have purchased several Lexus' through this dealership and I always keep coming back because of the fantastic staff in the service department. I got an oil change and a detail done this past time and not only was my car spotless but the service team was so helpful, and they really make you feel like you are family. More

Great Service, Great People I've been to Superstition Springs Lexus a bunch of times for service and its by far been the best dealer I have dealt with. They even informed me of a I've been to Superstition Springs Lexus a bunch of times for service and its by far been the best dealer I have dealt with. They even informed me of a Lexus warranty on my engine that saved me several thousand. Everyone I have dealt with from the manager of the service department to the front desk has been great. More

Third Lexus I have purchased 3 RX's from this Supersttion. What brought me back: The service and family atmosphere. I was especially impressed with Emily Waite. I have purchased 3 RX's from this Supersttion. What brought me back: The service and family atmosphere. I was especially impressed with Emily Waite. More

Good Sales and Technology speacialist After being frustrated by the inability of the service department to make the car (a 2012 RX350) drive properly, I was treated very fairly by the sale After being frustrated by the inability of the service department to make the car (a 2012 RX350) drive properly, I was treated very fairly by the sales department (and dealership) to put me into a year newer RX350 at a fair price. The 2013 RX350 drives like I would expect a Lexus to perform. I was trained well by the technology specialist to use the "nav system" controls for the a/c, radio, etc. More

So happy we got a lexus We went to the Lexus dealership looking for a used car for our daughter we ran into a salesperson shay Gonzales. He was extremely friendly and very kn We went to the Lexus dealership looking for a used car for our daughter we ran into a salesperson shay Gonzales. He was extremely friendly and very knowledgeable instead of buying a used car he showed us how we could lease a car for a daughter and brand new I like to thank Shay and the dealership.. happy More

Down to earth I went to test drive a Lexus since I was in the market for a new vehicle. Shay Gonzales was very knowledgable of all Lexus models..He wasn't pushy an I went to test drive a Lexus since I was in the market for a new vehicle. Shay Gonzales was very knowledgable of all Lexus models..He wasn't pushy and let me look through car inventory before suggesting the 400 to me!! Thanks Shay! More