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Audi Service Conshohocken

Conshohocken, PA

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927 Reviews

121 Industrial Way Suite A

Conshohocken, PA

19428

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927 Reviews of Audi Service Conshohocken

August 12, 2015

Great Audi S4 Bought a 2013 S4 CPO sight unseen. Car was just as described. I am very happy with car and with the buying process. Matthew Stutzman was very helpful More

by ChrisS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Stutzman
Aug 13, 2015 -

Audi Service Conshohocken responded

Enjoy your awesome S4 Chris!

August 06, 2015

Great Used Car Buying Experience I don't know if it's his accent or what... but Guy Quigley was a true gentleman and professional in our car buying experience! Guy was helpful, info More

by RTBR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Quigley
Aug 07, 2015 -

Audi Service Conshohocken responded

We like the accent too Rich & Tish!

August 03, 2015

Matt Stutzman is a true professional Had the pleasure of trading in a CPO Cayenne Turbo for a CPO Cayenne Diesel. Matt kept my desire for a suitable Cayenne on his radar for nearly a year More

by Review
Recommend Dealer
Yes
Employees Worked With
Matthew Stutzman
Aug 03, 2015 -

Audi Service Conshohocken responded

We thank you for sticking with us over the past year and for making your purchase with us!

August 03, 2015

Great Sale Experience Had a great experience trading my 2010 Audi S4 for a 2012 911 C2S cabrio. Was able to do everything over the phone and internet easily and just neede More

by CT911s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Quigley
Aug 03, 2015 -

Audi Service Conshohocken responded

Thanks for taking the trip to do business with us! Enjoy your 911!

July 28, 2015

Great experience! Had a really great experience at this dealership. Matt was very helpful and made the process of buying a car very simple. Would recommend to anyone! More

by Dgildea21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Stutzman
Jul 28, 2015 -

Audi Service Conshohocken responded

Thanks a bunch!

July 27, 2015

John Cashman spoiled me! John Cashman is the quintessential costumer service professional It is rare to see someone be so conscientious about every detail of a work order a More

by MNicoletti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2015 -

Audi Service Conshohocken responded

Why thank you for the fantastic compliment!

July 27, 2015

Excellent, first-class facility I drove 86 miles to see an Audi TT that was advertised on cars.com. From my initial call, the receptionist was professional and responded quickly and More

by Rstavish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reception in Audi and Porsche, other salesman. Housekeeping. , Guy Quigley
Jul 27, 2015 -

Audi Service Conshohocken responded

From all of us at Audi Conshohocken, thank you so much for doing business with us! It was a pleasure working with you!

July 27, 2015

Awesome service It was a pleasure doing business with Guy Quigley, he knew what he was talking about and provided an easy no hassle car buying experience. Definitely More

by Cayman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Quigley
Jul 27, 2015 -

Audi Service Conshohocken responded

Thank you very much for doing business with us!

July 22, 2015

Wonderful Effort From Guy Quigley I requested Guy Quigley locate an A8L with specific specifications and hoped he would find one within a month. I was pleased when Guy located a vehicl More

by gyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Spiller, Guy Quigley
Jul 22, 2015 -

Audi Service Conshohocken responded

We wish you miles and miles of happiness with your new A8L!

July 15, 2015

Beyond Horrible Audi of Conshohocken service department deserves less than one star. Worst experience with a service department EVER! All of the bad stories you've he More

by unhappyaudiowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier Gonzalez
Jul 16, 2015 -

unhappyaudiowner responded

There are several outright falsehoods in this response: 1. All parties have not agreed this was a pre-existing condition. The only people who believe that are from Audi of American and Audi of Conshohocken, who both have a clear financial interest. 2. The car was in perfect running order when we brought it in. In a phone call with me last night, the Audi manager agreed with me that there was no indication of misfire when we brought the car in, and the check engine light was not on. He also agreed that if there had been a misfire, the check engine light would have lit. 3. The Audi manager on the phone with me last night agreed that they have not proven the problem was pre-exisitng, they assume it was because they have no evidence otherwise, They have at least $15,000 worth of reasons to make this assumption. Here are the facts, as agreed by Audi of Conshocken: 1. The car was not misfiring when we brought it in, the check engine light was not on. 2. They replaced the spark plugs. When the plugs are removed, the combustion chamber is open. 3. After unnecessarily replacing two parts (ignition coil and fuel injector), they found metal shavings in cylinder 5. 4. The only time cylinder 5 has ever been opened since we owned the car was by their mechanic. I have spoken with two mechanics at other Audi dealers. When I described the situation, both immediately said the mechanic knocked something into the cylinder when he replaced the plug. The lack of integrity by this dealer is appalling. Their outright lies in their response are a perfect indication of that.

Jul 29, 2015 -

Audi Service Conshohocken responded

To our understanding, everything has been handled and you are now satisfied. We thank you for your patience and wish you nothing but the best! Thank you for servicing your vehicle with Audi Conshohocken!

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